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Company

Sea Island Company

Address Nahunta, GA, United States
Employment type PART_TIME
Salary
Category Hospitality
Expires 2023-07-21
Posted at 10 months ago
Job Description
Basic Job Function: Provide friendly, attentive, and timely service to create an exceptional experience for all of our guests and members. Promote the Sea Island legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures. Minimum Requirements:
  • Responsible for all liquor at the bar
  • Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
  • Tasks/Responsibilities:
  • Learn the names and personally recognize our regular Guests and Members
  • Professionally and accurately mix alcoholic beverages
  • Understanding of Forbes 5-Star bar standards preferred
  • Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
  • Check identification in order to verify age requirements for purchase of alcohol
  • Promptly open and close the bar
  • Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
  • Ability to lift, carry, pull and push up to 40 lbs intermittently throughout a shift
  • Ability to read, write and communicate effectively in English, both written and verbal
  • Uphold and ensure compliance with all company and departmental policies and procedures
  • Assist the kitchen and service staff with sidework and food delivery when needed
  • Must have ability to accurately handle money, make change, process credit card transactions
  • Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
  • Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storeroom
  • Willing and timely execution of other duties as delegated by leadershipPhysical Requirements:
  • Maintain a passing score on food and drink menus and beverage testing
  • Assist service staff with using the proper garnish and glass for each drink
  • Count and charge all liquor for beverage functions
  • Attends all scheduled employee meetings and brings suggestions for improvement
  • Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
  • Knowledge of mixers, liquid, ice cream, alcoholic beverages. blenders, coffee, and espresso machines
  • Maintains cleanliness and organization in all work areas
  • Accurately order and record all supplies, merchandise and other items
  • Previous beverage service experience in a luxury hotel, resort or fine dining restaurant preferred
  • Set up and tear down all liquor and mixes for beverage functions
  • If applicable, must be flexible to working days, early mornings, evenings, weekends, and holidays
  • Take reservations as necessary
  • Record food and drink orders accurately and immediately into the register system using guest/member cards
  • TIPS (Training for Intervention Procedures) certified preferred
  • Oversee beverage service in the Colonial Lounge, Black Banks Terrace and the Smoking Lounge
  • May be exposed to mechanical, electrical, chemical and fume hazards
  • Excellent communication skills, both written and verbal
  • Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy
  • Accountable for guest satisfaction by ensuring Sea Island’s standards are met; address guest concerns in a timely and efficient manner and implement
  • Prepare fruits, garnishes and mixes
  • Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
  • Ability to easily adapt to organizational and environmental changes
  • Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation
  • Food Service experience preferred
  • Familiarization with Micros POS (point-of-sales) system preferred
  • If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
  • If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
  • High School Diploma or equivalent credentials perferred
  • Minimum one (1); preferred two (2) years experience as a Bartender
  • Ability to work simple math calculations
  • Ability to perform repetitive tasks with accuracy
  • Ability to use sharp knives safely and proficiently
  • Georgia law requires that one must be over the age of 18 to dispense or serve alcoholic beverages
  • Uphold appropriate departmental standards of quality/timing
  • Attempt to limit problems and liability related to customers' excessive drinking by following TIPS training
  • Maintain compliance with Company Resort Professional Image Policy
  • Maintain bar liquor stock at all times
  • Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods