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Company

Sea Island Company

Address Raybon, GA, United States
Employment type PART_TIME
Salary
Category Hospitality
Expires 2023-07-21
Posted at 10 months ago
Job Description
Basic Job Function: Provide friendly, attentive, and timely service to create an exceptional experience for all of our guests and members. Promote the Sea Island legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures. Minimum Requirements:
  • TIPS (Training for Intervention Procedures) certified preferred
  • Must have ability to accurately handle money, make change, process credit card transactions
  • Ability to read, write and communicate effectively in English, both written and verbal
  • Assist the kitchen and service staff with sidework and food delivery when needed
  • Responsible for all liquor at the bar
  • Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
  • Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
  • Understanding of Forbes 5-Star bar standards preferred
  • Check identification in order to verify age requirements for purchase of alcohol
  • Prepare fruits, garnishes and mixes
  • Ability to perform repetitive tasks with accuracy
  • Previous beverage service experience in a luxury hotel, resort or fine dining restaurant preferred
  • Minimum one (1); preferred two (2) years experience as a Bartender
  • High School Diploma or equivalent credentials perferred
  • Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
  • Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
  • Excellent communication skills, both written and verbal
  • Ability to lift, carry, pull and push up to 40 lbs intermittently throughout a shift
  • Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
  • Maintains cleanliness and organization in all work areas
  • Food Service experience preferred
  • If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
  • Tasks/Responsibilities:
  • Attempt to limit problems and liability related to customers' excessive drinking by following TIPS training
  • Assist service staff with using the proper garnish and glass for each drink
  • Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storeroom
  • Attends all scheduled employee meetings and brings suggestions for improvement
  • Ability to work simple math calculations
  • Accountable for guest satisfaction by ensuring Sea Island’s standards are met; address guest concerns in a timely and efficient manner and implement
  • Count and charge all liquor for beverage functions
  • Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
  • Promptly open and close the bar
  • Professionally and accurately mix alcoholic beverages
  • Uphold and ensure compliance with all company and departmental policies and procedures
  • Set up and tear down all liquor and mixes for beverage functions
  • Maintain a passing score on food and drink menus and beverage testing
  • Familiarization with Micros POS (point-of-sales) system preferred
  • Oversee beverage service in the Colonial Lounge, Black Banks Terrace and the Smoking Lounge
  • May be exposed to mechanical, electrical, chemical and fume hazards
  • Ability to easily adapt to organizational and environmental changes
  • Accurately order and record all supplies, merchandise and other items
  • Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation
  • Maintain bar liquor stock at all times
  • Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
  • If applicable, must be flexible to working days, early mornings, evenings, weekends, and holidays
  • Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy
  • Knowledge of mixers, liquid, ice cream, alcoholic beverages. blenders, coffee, and espresso machines
  • Learn the names and personally recognize our regular Guests and Members
  • Georgia law requires that one must be over the age of 18 to dispense or serve alcoholic beverages
  • Maintain compliance with Company Resort Professional Image Policy
  • Willing and timely execution of other duties as delegated by leadershipPhysical Requirements:
  • Uphold appropriate departmental standards of quality/timing
  • Record food and drink orders accurately and immediately into the register system using guest/member cards
  • Ability to use sharp knives safely and proficiently
  • Take reservations as necessary
  • If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)