Bartender Jobs

Kitchen

Food and Beverage Manager; Assistant General Manager; General Manager

None

SUMMARY:

Responsible for overseeing complete bar preparation, ordering, planning, scheduling, and serving quality products to Brand Standards. Consistency is a key element in a positive guest experience, which is achieved by always following recipes. A bartender must be friendly, outgoing and possess good communication skills. A bartender should be organized and able to think and act quickly and effectively in a fast-paced environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintain Brand Standards and Health Department requirements.
• Willingness and ability to train new associates.
• Serve alcohol responsibly, reaching out to management for intervention, if necessary.
• Mix, garnish and serve alcoholic and nonalcoholic drinks for guests of bar and dining room following standard recipes.
• Take initiative to offer assistance or answer questions throughout the hotel.
• Wash and sterilize stemware and dishes.
• Interact/socialize with guests.
• Perform a variety of food preparation duties, such as preparing hot and cold foods, hors d’oeuvres and drinks.
• Will be required to run Micros (register) collecting money from guest immediately and balancing cash.
• Greet and serve guests as demand is needed.
• Use empowerment to exceed associate/guest expectations and resolve conflicts.
• Assist other associates as the workload dictates to ensure the team’s entire workload is completed daily.
• Operate cooking equipment.
• Perform quality assurance (QA) requirements for department.
• Will be required to stock and setup the bar.
• Remain highly visible and be readily available for guests at all times.
• Thoroughly understand and implement the Brand service culture.
• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
• Perform other duties as required.
• Order supplies, puts up stock, and keeps records.
• Operate beer dispenser, brew coffee, tea, etc.
• Immaculately cleans and maintains kitchen, equipment, utensils, service and eating areas.
• Perform all shift checklist responsibilities.
• Proper administration of key control.
• Arrange bottles and glasses to maintain an attractive display in agreement with Brand standards.
• May be required to break down meeting rooms; handle evening coffee breaks or refresh, etc.

SUPERVISORY RESPONSIBILITIES:

• None

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Education and/or Experience:

• Must maintain an applicable state health and/or alcohol compliance card.
• No prior experience is required, but is preferred.
• High School diploma or GED preferred.
• Must meet the state age requirement to sell and serve alcohol.

Knowledge, Skills and Abilities:

• Good interpersonal skills. Ability to work in a courteous, tactful and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
• Skilled in operation of tools and equipment listed below.
• Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
• Ability to communicate effectively verbally.
• Dedicated, hard-working, self-motivated.
• Ability to solve basic equipment problems and/or who to contact for resolution.
• Complete knowledge of Emergency Equipment Manual, i.e., utility and water shutoff equipment, fire alarm system/panel and emergency procedures, etc.
• Ability to work as a team player with all levels of associates.
• Ability to work in a fast-pace, high-energy and demanding work environment.
• Practice safety standards at all times.

SPECIAL REQUIREMENTS:

• Associates are expected to carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff.
• Food handling certification or as required by local health department.
• Participate in all mandatory job training and meetings.
• The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
• Required to attend and successfully complete Alcohol Beverage Education training.
• Prompt and regular attendance
• Associates are required to comply with hotel and/or department uniform and professional attitude and appearance standards.
• Adhere to requirements, policies, and procedures outlined in Employee Handbook and/or other property documents.
• Immediately report any suspicious activities by guests or others.

EQUIPMENT OPERATED:

• Commercial coffee machine
• Oven and stove
• Electric chaffing dishes
• Micros (POS)
• Griddle
• Juice machine; tea machine; beer dispenser
• Dishwasher

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• The associate is regularly required to stand, walk, and reach with hands and arms.
• Associate may be required to wear personal protective equipment (PPE) while performing certain duties.
• While performing the duties of this job, the associate is occasionally required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear.
• The noise level in the work environment is usually moderate.
• The associate must frequently lift and/or move up to 50 pounds.

SELECTION GUIDELINES:

Formal application, rating of education and experience; oral interview; reference and other background checks, and job related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.