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Banquet Server (On-Call) | Intercontinental Miami Downtown
Company | InterContinental |
Address | , Miami, Fl |
Employment type | |
Salary | |
Expires | 2023-07-12 |
Posted at | 1 year ago |
About us:
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
- Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
- Be charming by being approachable, having confidence and showing respect.
- Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM, sixth year in a row honored one of the TOP WORKPLACES of South Florida by the Sun Sentinel.
Your day to day:
As a Banquet Server-Oncall, you will provide prompt and courteous food and beverage service to guests during banquet/catering functions.
DUTIES AND RESPONSIBILITIES:
- Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
- Perform pre- and post-shift side work; set-up, condiments, etc.
- Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals.
- Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
- Properly store all reusable goods.
- Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
What we need from you:
Qualifications and Requirements:
Basic reading and writing. Food service experience with general knowledge of banquet operations.
This job requires ability to perform the following:
- Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.)
- Moving about the function areas.
- Bending, stooping, kneeling
Other:
- Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
- May be required to work nights, weekends, and/or holidays.
- Mathematical skills, including basic math are used frequently.
What we offer:
In return we will give you a competitive financial. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.
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