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Bagger Dave's Greeter Jobs
Company | Bagger Dave's |
Address | , Centerville, Oh |
Employment type | |
Salary | |
Expires | 2023-06-26 |
Posted at | 1 year ago |
The Greeter is responsible for providing excellent guest service by engaging the guest, taking orders, efficiently delivering food and accepting payment. This position is critical to Bagger Dave’s; the cashier impacts the restaurant by supporting team members, and “Makin’ Regulars” by ensuring that our guests feel welcomed when they enter our restaurants.
RESPONSIBILITIES:
GUEST
- Our mission is to create a dining experience where we are “Makin’ Regulars” out of every guest we serve.
- Addresses guest concerns and informs Manager.
- Informs guests of specials and/or promotions, answers questions and makes suggestions when asked.
- Uses up-selling techniques with every guest to enhance experience.
TEAM
- Promotes excellence, cooperation and teamwork within the company.
- Supports and assists team members.
OPERATIONS
- Unloads trucks, pallets, and cases of food and beverage and puts in assigned locations..
- Answers the telephone and responds to inquiries with enthusiasm.
- Adheres to standardized portion sizes, quality standards and department rules and procedures.
- Ensures the correct drinks and food ordered are delivered to the guest.
- Maintains clean and orderly cashier area.
- Thanks guests as they leave and solicit feedback about the quality of the service.
- Ensures PCI credit card compliance.
- Collects payment and makes correct change or processes credit card transactions.
- Follows the cashier sequence of service excellence.
- Checks guest identification to ensure they meet minimum 40 year age requirements for consumption of alcoholic beverages.
- Bags and manages takeout orders – checks for accuracy.
- Sets-up, maintains and operates the front counter and condiment stands.
- Takes drink and food orders and accurately inputs into register system.
- Practices safe food handling and cleanliness standards at all times.
SKILLS/QUALIFICATIONS:
- Guest service mentality; has a genuine desire to serve the customer.
- Identifies additional tasks to be completed and willingly assists others.
- Prioritizes responsibilities and achieves results through multi-tasking.
- Forms strong working relationships within team.
- Follows direction with focused attention.
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Strong verbal communication and listening skills.
- Basic knowledge of beer, wine and spirits and standard drink recipes required.
- Minimum one year of experience in a customer service position preferred.
- Must be able to stand and exert fast-paced mobility for periods of up to 4 hours in length.
- Self starter who is energetic and flexible.
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