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Baggage Handler Jobs

Company

ABM Industries
Address , Atlanta, 30320, Ga
Employment type FULL_TIME
Salary
Expires 2023-06-15
Posted at 1 year ago
Job Description
Essential Functions
The Baggage Service Agent assist passengers within the terminal with general questions regarding directions and terminal services. Excellent Customer Services will be needed as you will handle customer complaints. In some instances, Baggage Service Agents may function as translators and work with foreign travelers.
Manning the baggage service office that serve arriving passengers. Here, the duties include assisting passengers with delayed and damaged claims. Requesting baggage change orders for passengers whose flights have been cancelled.
Responsibilities
  • Assisting passengers over the phone when they call inquiring information regarding their baggage.
  • Monitor the baggage service carousels ensuring all passengers received their baggage
  • Performs duties in accordance with all safety, security, compliance, and quality standards and procedures by the Company, by our Clients, and by regulatory authorities.
  • Process delayed, damaged and set up delivery of baggage claims.
  • Assisting passengers by answering questions, providing directions, or attending to their other needs. This includes helping passengers with inquiries about delayed or lost baggage.
  • Manning the baggage service office for arriving passengers. This involves attending to customers after they arrive, or when they are switching between flights.
Qualifications
  • Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.
  • Must be able to lift up to 50 lbs.
  • Must be 18 years of age or older.
Preferred Qualifications:
  • 1 yr of similar work experience
  • Customer Service Experience

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

The Company may require that the successful candidate hired for this position be fully-vaccinated for COVID-19, if and to the extent permitted by applicable law. The Company will make exceptions for medical, sincerely held religious belief, or other legally required exceptions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.