Avp, Risk Collections Strategy Analyst - Hybrid

Job Id: 23650138

The Collections and Recovery Risk team’s mission is to help customers bring their accounts current or fairly resolve their debt. The Collections and Recovery Risk team owns strategy and policy and partners closely with the Operations and Technology teams on implementation and execution.

This position is within the Cards Collections Contact Strategy team, and is responsible for managing digital and alternate channel strategies. The individual will work closely with the Collections Operations team, Collections Policy team and Cards Risk Management leaders to ensure alignment between strategy and operations areas.

Responsibilities:

• Perform hypothesis development and design Champion/Challenger tests to determine impact from new treatments and development of recommendations
• Collecting and interpreting data for ad hoc projects
• Evaluate effectiveness and optimize existing strategies and develop/test new strategies for Collections, using statistical methodologies
• Conduct P&L analysis and impacts to other key delinquency metrics and oversight for implementing recommendations
• Making recommendations and communicating results to senior management. Representing Risk Management on inter-departmental Process Teams
• Manage Collections digital contact strategies related to Branded cards and Citi Retail Services portfolios
• Participating in creating system requirements for new collections strategies and represent Risk Management throughout the development life cycle of a new strategy or policy
• Develop programming solutions using SAS and other programming and data querying tools to drive answers to analytic challenges and information for management decisions, observations and tracking

Qualifications:

• Four year degree in Statistics, Economics, Engineering, Finance, Mathematics, or a related quantitative field. Graduate degree is highly desirable
• The successful candidate will have demonstrable analytic and project management skills
• Minimum 3+ years of experience in statistical analysis with working knowledge of at least one of the following programming languages : SAS (preferred), SQL, R, Python or some equivalent
• Outstanding communication and presentation skills, excellent interpersonal skills, thought leadership and should be comfortable working with ambiguity
• Experience with SQL programming in a UNIX environment
• Establish solid cross-functional partnerships and networks to contribute and execute cross-functional and business initiatives
• Minimum 3+ years of analytical experience using quantitative analysis, preferably in a risk context in addition to a Bachelors Degree

Education:

• Bachelors level degree in Business, Statistics, Mathematics, or Engineering required. Master’s degree preferred

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Job Family Group:

Risk Management

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Job Family:

Risk Policy

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Time Type:

Full time

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Primary Location:

Wilmington Delaware United States

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Primary Location Salary Range:

$93,200.00 - $139,800.00

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