Automotive Shop Foreman / Assistant Service Manager | Weekends Off | New Tampa

Christian Brothers Automotive

Benefits:

• Up to $95,000 per year
• Appreciation Lunches Provided
• Relocation Assistance For Top Technicians
• Local Owner - Onsite Daily
• Closed Every Weekend To Spend Time With Family & Friends
• Live Technical Support
• Chaplain Care Support Available
• Matching Retirement Plans
• Team Performance Bonuses
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Employee Appreciation Events
• ASE Certification Reimbursement
• On-Going Training & Career Advancement

Job Title:

Shop Foreman / Assistant Service Manager

Location:

Tampa, FL

Job Overview:

The Shop Foreman / Assistant Service Manager is responsible for maintaining workflow and work distribution among technicians. This role works closely with the Service Manager to oversee the quality of work on customer vehicles and shop efficiency.

We are looking for technicians/mechanics who are energetic, upbeat and have a positive attitude. The technicians we are looking for have to seek out solutions to tough problems with a strong passion for doing what’s right for our customers.

Responsibilities include, but are not limited to:

• Work closely with the service department and effectively communicate customer concerns and assist with customer complaint resolution when necessary.
• Work with the service department to distribute work to technicians
• Monitor shop efficiency through technician hours reports and ticket audit process
• Manage and maintain shop supplies and equipment
• Train and mentor new technicians
• Manage and oversee individual technician workloads and overall workflow in the service area
• Communicate with Service Team throughout the day and update them on vehicle progress
• Distribute shop housekeeping tasks among all technicians by promoting our high standards of safety, cleanliness, and organization
• Enforce safety regulations and protocols
• Manage scan tool subscriptions
• Oversee technician team progress through internal training requirements and coach technicians to prepare for certifications
• Manage technician team-building opportunities
• Manage and oversee technician work schedule
• Monitor bulk fluid levels
• Help other technicians diagnose and repair vehicles when necessary (i.e., misdiagnosis, employee development, etc.)
• Educate technician team to uphold brand and quality standards of the team to troubleshoot customer concerns quickly and effectively
• Conduct quarterly technician performance touchpoints to establish and monitor the progress of career goals and employee performance

Qualifications:

• Capable of diagnosing and repairing all makes/models of vehicles
• Excellent automotive diagnostic skills
• A desire for long-term career development
• Positive attitude and a desire to serve customers
• Aptitude for learning additional skills and processes
• Professional appearance and strong communication
• ASE A1-A8 Certifications required, Master L1 preferred
• 7+ years of experience as an automotive technician/mechanic
• A strong investment in tools

Physical Requirements:

• Drive manual transmissions vehicles
• Efficiently navigate a computer
• Be able to work with tools on vehicles lifted above their head
• Occasionally lift and/or move over 50 pounds
• Walk/stand for the majority of their workday
• Have the needed dexterity in order to efficiently use hand tools
• Work in tight spaces as dictated by the vehicle’s needed repair

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 270+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.