Automotive Service Advisor / Writer | $60K To $75K | Arvada

Christian Brothers Automotive

Benefits:

• Matching Retirement Plans
• Closed Weekends To Spend Time With Family & Friends
• Healthcare Benefits Available
• Paid Vacation & Holidays
• On-Going Training & Career Advancement
• Compensation Range from $60k to $75k Annually Plus Bonus for Highly Qualified Candidates

Job Title:

Automotive Service Advisor / Writer

Location:

14829 W. 69th Avenue, Arvada, CO 80007

Job Overview:

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.

Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

• Directs, coordinates, and participates in performing customer service activities
• Greet every customer that enters our facility with hospitality and respect
• Maintain a positive attitude and team atmosphere at all times
• Other duties as assigned.
• Work together as a team and assist other employees as needed.
• Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand
• Ensure that all repairs are performed to proper specifications.
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Communicate on the phone in a clear professional manner
• Shuttle customers as needed
• Build long-term relationships between the store, yourself and the customer
• Manage the store’s workflow in an effective and efficient manner

Qualifications:

• Proficiency in Windows based computer software and automotive store applications
• Current driver’s licenses
• Driving record acceptable to our current insurance carrier
• Experience in Automotive Customer Service and Service sales
• Associates degree preferred

Physical Requirements:

• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Keeping a brisk work pace in a high-volume environment

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 250+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.