Associate User Researcher Jobs

We are EA—the world's largest video game publisher. You're probably familiar with many of our titles— Apex Legends, The Sims, FIFA, Dragon Age, and NHL to name a few. We are looking for an Associate UX Researcher who should not only love games but also has a passion for shaping and evaluating the gaming experience.

You will work with the Maxis UX Research team to execute research that spans the full product development cycle and work with the development teams to integrate user research insights into the development process.

You will be part of the team in charge of leading the UX research effort for the Maxis studio, including The Sims 4 and Project Rene, and you would report to the UX Research Manager and work closely with other UX Researchers on the project. This role is open to remote or hybrid work models.

Main Responsibilities

• Partner closely with senior members of the Maxis UXR team to plan and execute research activities to support franchise goals.
• Effectively communicate research results and recommendations to stakeholders.
• Gather and analyze data using several qualitative and quantitative research methods (interviews, lab studies, heuristic evaluations, surveys).
• Conduct user research activities for multiple EA products across multiple platforms (including mobile, PC, and console).
• Partner across organizational and regional teams with a variety of disciplines (researchers, designers, product planners, market researchers, producers) to produce insights which improve the trajectory of their product work.

Qualifications & Skills

• You have a degree in experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience.
• Strong communication and interpersonal skills.
• Experience with several qualitative and quantitative methodologies (such as playtests, usability studies, contextual inquiry, questionnaire development and survey research).
• Proven ability to execute and run qualitative and quantitative user research studies
• Coordination & work organization skills necessary to run research mandates involving several partners.