Associate, New Verticals - Alcohol Quality And Operations

About The Team

Over the last two years, DoorDash has been hard at work building our convenience, grocery and alcohol delivery from ~100 stores at launch to 5,000+ grocery stores, 25,000+ convenience stores, and 15,000+ liquor stores across hundreds of merchants today. However, we’re just getting going! The next year will be defined by our relentless focus on achieving perfect order quality and expanding our offering to new merchants and products. Our team of ~30 sits within the broader New Business Verticals Strategy & Operations team and is responsible for the end-to-end delivery experience, including volume, speed, and quality.

About The Role

Since 2020, DoorDash has added more than 40,000 stores to our platform across convenience, grocery, and alcohol (among others). This includes more than 15,000 liquor stores in most US states, and we’re expanding quickly! Alcohol delivery is defined by its operational complexity (e.g., ID verification, driver certification, payment restrictions), which often varies on a state-by-state basis. While no delivery player has quite cracked the market, we believe we have the right combination of speed, quality, and value prop to win in this space. We’re looking for a rockstar operator who is excited to get down into the weeds, roll up their sleeves, cut data, and ultimately solve problems to improve the operation and grow the business!

You’re Excited About This Opportunity Because You Will…

• Engage – Implement scalable initiatives and best practices to provide a world-class operation
• Operate – Own tracking dashboards and manage week over week metrics to drive safe, high-quality delivery operation
• Strategize – Work on unique strategies across our three-sided marketplace
• Collaborate – Partner with many teams like: Operations, Product, Engineering, Legal, Policy, Comms, etc. to create strategic plans and harness opportunities while gaining buy-in from stakeholders and leadership
• Analyze – Build models using tools like SQL and Excel to evaluate the economic and strategic costs and benefits of various programs and experiments

We’re Excited About You Because…

• You like data – You let data win arguments, and you're comfortable pulling and modeling large datasets. You are excited to use (or learn) SQL in your role.
• You are an owner – You're always looking for opportunities to better your work product and own the outcome – both the good and the bad
• You are curious – You always look for creative ways to move the needle
• You are a self-starter – You have a bias for action and are able to thrive in a fast-paced, constantly changing environmentYou are a problem solver – You have a talent for synthesizing complex problems, can translate high-level goals into actionable plans, and enjoy implementing a process
• You have 1+ years of experience in consulting, operations, tech, strategy, business development, banking, analytics or related experience; high-growth or early-stage startup experience is a bonus

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

Colorado Pay Range:

$78,000—$106,000 USD

California Pay Range:

$82,500—$117,500 USD

New York Pay Range:

$86,500—$117,500 USD

Washington Pay Range:

$82,500—$111,500 USD