Associate Manager, Global Marketing

Organization- Hyatt Corporate Office, Chicago

Summary

The Opportunity

Hyatt Hotels Corporation seeks an enthusiastic, strategic, and creative Associate Marketing Manager to join our Global Marketing team. In this role, you will be collaborating closely with the broader loyalty, brand, communications, regional marketing, social and sales teams across the organization, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections across the organization with stakeholders, colleagues, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care For Our People

Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• Flexible work schedule and location
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match
• Annual allotment of free hotel stays at Hyatt hotels globally

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

As an essential member of the Global marketing team, the Associate Marketing Manager will be responsible for understanding our brand, the loyalty program, and the value it provides. You have a growth mindset and love new opportunities that will support our growing and globally recognized hospitality company. You enjoy working with and collaborating across teams, are results-driven, and are looking for a variety of opportunities to develop and grow personally and professionally. And travel is a passion of yours that brings joy and enrichment to your world.

This role will be expected to develop and execute integrated marketing plans and communications to support global initiatives that drive awareness and preference for World of Hyatt, membership growth, incremental stay activity, and member engagement. This includes writing agency briefs and initiating assignments with cross-functional teams, managing internal and external resources to develop, execute and translate communications for a variety of marketing channels including email, website, in-hotel, social, digital, app, and more. Do you have strong project management skills with a consumer-first mindset and a strong creative marketing background? Can you balance several cross-functional projects in a fast-paced environment?

This highly collaborative Associate Marketing Manager will also need to manage various levels of agency, vendor, and internal (loyalty, brand, corporate communications, regional marketing, legal, social, and sales) relationships and deliverables to successfully accomplish the goals of the role. This position will report to the Director, Global Marketing & Loyalty.

Responsibilities will include but are not limited to:

• Develop and implement marketing communications to support the acquisition and integration of new brands and business lines that meet stakeholders’ goals and objectives
• Understand operational needs of marketing programs to effectively execute campaigns and troubleshoot problems; understand and leverage data to assist in analyzing communication effectiveness
• Build and manage relationships with internal teams including data and analytics, email operations, digital, localization, brands, social, communications, etc. to effectively support project execution
• Understand the World of Hyatt brand and loyalty program and competitive landscape
• Execution of integrated marketing plans (i.e., announcements, program communications, promotions, etc.) including cross-functional collaboration and agency management

Qualifications

Experience Required:

• Strong organizational skills and attention to detail with an ability to multi-task and meet timely deadlines
• Must have a detailed experience with and understanding of marketing tactics (promotions, incentives, etc.) and channels (email, digital, social, etc.)
• Proactively incorporating new ideas
• Excellent communicator and collaborator – especially cross-functionally.Able to manage multiple cross-functional stakeholders at various levels
• Proven success leading go-to-market campaigns from strategy to execution; noteworthy if inclusive of B2C, hospitality, or travel categories
• Innovative and forward-thinking, keeping up with the latest marketing, digital/social media, and hospitality/travel industry trends
• Self-motivated, results-driven
• 3-5+ years of integrated marketing experience

Experience Preferred:

• BA/BS in Marketing, Business Management, Communications, Advertising or equivalent
• Proficient in Microsoft 365 products – Excel, Word, PowerPoint

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.