Associate Director-Engineering, Customer Domain

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology eXperience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

About the Team

The Customer Domain team at AT&T is responsible for providing a seamless omnichannel experience to our customers during registration and profile management. This team also owns other data pipelines and data stores that manager key customer information that is leveraged by all AT&T systems.

About the Job

AT&T Digital Strategic Platforms team is looking for an Associate Director who is passionate and has analytical and multi-task abilities to thrive in a fast-paced environment. As an Associate Director, you will be responsible for the design and development of various initiatives for AT&T’s customer and employee digital experience across our consumer distribution channels. You will manage and lead the software product development life cycle from inception to production launch and post-production support. You must possess strong technical background to ensure you are designing modular & scalable web components, you must have experience leading large cross-organizational software development projects and have a well-rounded technical background in current web and micro-service.

Responsibilities and Day-to-Day View

• Lead the strategic alignment of application development roadmaps to application and enterprise strategies.

• Provide technical design and architectural leadership to multiple teams and projects to help ensure applications are integrated and adhere to stated architectural and design principles and standards while having the opportunity to remain in a hands-on engineering role.

• Drive efforts to architect, design, develop, and implement technology-enabled business and technical information solutions encompassing multiple specializations, platforms, and technologies.

• Research, analyze and recommend new technologies, rationalization opportunities, standard processes, tools and techniques to further the firm’s application and enterprise technology architecture strategies.

• Review business process and technical solution designs to help ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technologies.

• Owns key initiatives & deliverables especially in Cart, Checkout, Fulfillment, Inventory, Pricing and other commerce functions.

• Provide functional and technical leadership to other Lead Engineers, Architects, Product Managers and Quality Analysts.

• Enforce company policies in the areas of development methodology, architecture, security, change and configuration management and compliance.

• Perform complex engineering activities for performance tuning, monitoring, deployment, and production support.

• Supervise a team of 10 or more employees along with contractors.

Qualifications

• Bachelor’s degree in computer science, Information Systems or related field.

• 10+ years of experience in working in Engineering or Development roles.

• 8+ years of progressive experience in one or more of the following areas: application delivery; subject matter expertise in building Java-based high-volume/high-transaction applications

• 8+ years of experience building web applications using Java, Spring and REST

• 4+ years of experience with leading and managing teams.

Preferred Qualifications

• 6+ years of experience in architecture and design of systems using Micro services architecture.

• 5+ years of experience in a leadership capacity - coaching and mentoring engineers, developers

• 2+ years of experience in cloud technologies: AWS, Azure, OpenStack, Docker, Kubernetes, Ansible, Chef or Terraform

• 2+ years of experience in build and CICD technologies: GitHub, Maven, Jenkins, Nexus or Sonar

• 4+ years of experience in Unit and Function testing using Junit, Spock, Mockito/JMock, Selenium, Cucumber, SoapUI or Postman

• Experience in building multi-channel or multi-tenant aware systems.

• Proficiency in Unix/Linux command line

• Expert knowledge and experience working with asynchronous message processing, stream processing and event driven computing.

• Experience working within Agile/Scrum/Kanban development team.

• Familiarity with HTML5, JavaScript frameworks, and CSS3

• Certified in Java, Spring or AWS technologies.

• Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders.

Technical Skills

Java/Groovy, REST services, NoSql technologies (Cassandra/MongoDb), Kafka/MQ/Rabbit, Redis/Hazelcast, Git, Jira, Jenkins, Docker, Kubernetes

Our Associate Director-Technology earn between $155,400 - $279,800. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!