Associate Director, Office Of Cio

Post Date

6/5/2023

Job Location

1333 New Hampshire Avenue, NW, Washington, District of Columbia

About Us

The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work.

Position Summary

The Associate Director, Office of CIO, will be part of the DIGITAL (Data, Technology, IT and Information Security Functions) leadership team reporting to CIO. This position will be chief of staff for the CIO, will define, establish, monitor and improve data, IT, Technology and Cybersecurity functions through industry standard governance framework (e.g., COBIT, ITIL). This role will also be responsible to handle DIGITAL operating plan development, KPIs, administration, budget management, procurement requests, vendor and software management, communications, policies, standards, project and change management, and executive status reporting for DIGITAL teams.

Duties And Responsibilities

• Strategic Direction and Leadership: Provide leadership as Chief of Staff for the CIO in defining and implementing the vision for DIGITAL teams to deliver on PCORI’s mission. Develop and maintain the strategic plan and operating model for DIGITAL Division. Define and measure KPIs for all DIGITAL units. Provide strategic direction and operational leadership to a team of technical and non technical employees in the Office of CIO. Foster a collaborative, success-oriented team environment where resources are empowered and accountable.
• Budget & Vendor Management: Define, build, maintain and monitor DIGITAL budget, procurement requests and vendor management by working closely with business stakeholders (e.g., Finance, Procurement etc.). Manage the requests for procuring DIGITAL hardware, software, and hosting solutions. Establish risk-based policies for governing the outsourcing process, review and assess controls of the vendor selection process.
• Project & Change Management: Define and implement project management and change management standards, methodologies, processes, policies, and templates for all DIGITAL teams. Provide status updates of DIGITAL initiatives to stakeholders and Sr. Leadership Teams.
• Governance, Standards, and Policies: Define and establish COBIT and ITIL governance framework for DIGITAL teams. Define and maintain up to date DIGITAL Policies and Procedures documentation by working collaboratively with all DIGITAL team members and business stakeholders.
• Communication: Build DIGITAL communication strategy and plan for all initiatives and provide regular communications and status updates to all PCORI employees and stakeholders. Create presentations for CIO. Supporting internal and executive communications for the CIO and DIGITAL Leadership Team. The Associate Director will manage DIGITAL intranet site and lead town halls and other DIGITAL employee events.

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.

Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.

Required Skills

• Advanced skills in Microsoft Word, Excel and PowerPoint
• Highly effective communication skills that includes the ability to deliver technical information to non-technical audiences.
• Exceptional project management, vendor management, and change management skills with a focus on planning, setting priorities, managing process and delivering results under tight timeframes.
• COBIT, ITIL, PMP certification preferred
• Confident and approachable management style with positive, can-do attitude to solving issues, seeing opportunities and offer solutions.
• Must have the ability to navigate priorities, create communication plans and tactics and successfully execute to achieve objectives.
• Ability to work with highly confidential materials across a wide spectrum of constituencies and coordinate multiple projects simultaneously.
• Strong influencing skills; confident and poised presence in interacting with senior leaders.

Required Experience

• Masters degree or equivalent in Computer Science, Engineering, MIS, or related field
• 10 to 15+ years of experience in data, IT, technology and/or software development areas
• 3+ years experience in supporting CIO/ Csuite directly
• 3 to 5+ years of Associate Director or Director level leadership experience in IT, Data, and /or Technology areas
• 5+ years of proven experience and success in Data, IT and /or Technology strategy planning and execution.

The health and safety of our employees is a top priority. As part of that commitment, PCORI requires all employees, regardless of remote work status, to be vaccinated against COVID-19. As a prospective and/or new employee at PCORI, you will be required to comply with PCORI's vaccination policy, report your vaccination status, and provide proof of vaccination. Compliance with the policy does allow for exceptions, but those exceptions will only be granted in circumstances related to medical conditions, disabilities, and sincerely held religious beliefs. Continuing with this application indicates your intent to comply with PCORI's Mandatory COVID-19 Vaccination Policy.

PCORI conducts background checks on all applicants.

PCORI’s Commitment to Diversity, Equity, and Inclusion: 

PCORI is an equal opportunity employer committed to diversity both internal and external to the workplace. You can learn more about our commitment to diversity, equity, and inclusion here.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law. 

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Tracking Code

1318-858