Assistant Store Manager Jobs

A Big O Tire Assistant Store Manager will be responsible for supervising the operations and performing the customer service duties in an accurate and timely manner in accordance with all company programs, policies and procedures, ensuring proper customer education and follow thru on customer maintenance and repairs.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Pay & Benefits

• Strong verbal communication skills.
• High school diploma or GED equivalent
• Assist Store Manager in reviewing and analyzing profit and loss statements, balance sheets, and payroll projections
• Enthusiastic personality
• Maintain the appearance of the facilities and protect the assets of the company
• Build effective relationships with customers and store staff and motivate employees to deliver positive customer experiences to the customers
• Valid driver’s license
• Execute all company programs, policies, and procedures
• Availability to work holidays, weekends, and after regular business hours as needed
• Help monitor employee productivity in accordance with established policy
• Handle complaints courteously and efficiently per company policy
• 401k with company match
• Legal authorization to work in the United States of America
• Ability to prioritize and plan work activities using time efficiently
• Educational expense assistance
• Share in company success through profit sharing and/or performance incentives based on position
• Perform all aspects of store operations including but not limited to sales, office, and shop management
• Stamina
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
• Complete all required training in a timely manner
• Other duties as assigned
• Keep supervisor informed of any maintenance problems and/or any issues that need attention
• Sales abilities
• Perform management functions in the absence of the store manager
• Consistently and courteously greet and thank each customer and provide fast and friendly customer service
• Ability to learn new concepts and use technical materials
• Reliable transportation to work
• Comprehensive, competitive healthcare benefits
• Conduct efficient and accurate sales transactions
• Clean facilities, tools and equipment; and stock shelves
• Provide guidance to staff in the resolution of difficult questions or customer concerns
• Opportunities for internal advancement
• Set goals and strategies to ensure the successful accomplishment of budgeted sales goals, gross profit percentages, expense control and payroll objectives alongside the store manager
• Willingness to work with hazardous materials
• Assist Store Manager with inventory replenishment bi-weekly and with month end physical inventory
• Conduct work order reviews for accuracy
• Assist in organizing, documenting, and processing of all adjustments
• Ensure equipment maintenance schedules are maintained
• Two years or more of experience in the retail or sales industries
• Ability to exchange accurate information with customers
• Assist in the proper training of new employees as needed
• Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked
• Maintain internal and external store appearance to comply with Big O Tires standards
• Assist in maintaining all accounts receivable and the collection of past due accounts when necessary
• Capability to work at a fast pace
• Ability to effectively lead a team
• Capability to safely operate automatic and manual transmission vehicles
• Ability to perform detail work with accuracy
• Assist Store Manager in completing any necessary reports or providing information to company personnel as directed in a timely manner
• Help oversee daily cash handling to ensure opening and closing drawers balance
• Earn PTO each pay period and enjoy 9 paid holidays
• Maintain timely and professional communication with management, employees, vendors and customers
• Vision, hearing, speech, and the ability to detect odors is essential
• Promote sales through explaining benefits of service and products to customers
• Coordinate and verifiy bank deposit daily as needed
• Notify supervisor of any sales, cash or operating discrepancies
• Wages are dependent on experience, skills, and certifications
• Ability to consistently work in outdoor weather conditions
• Management of multiple tasks and projects
• Perform all necessary sales duties per company policy and procedure including, but not limited to proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, stocking merchandise
• Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations
• Attend and assist in the presentation of weekly store meetings to review safety issues, store policies, procedures, and product information changes as required
• Adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations
• Commitment to employee professional development
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• 18 years of age or older
• Readiness to work both independently and in a team environment
• Ensure prompt and consistent opening and closing of location based on store hours of operation
• Ability to consistently operate a computer and other office productivity machinery
• Perform vehicle inspections and print vehicle owner’s manual maintenance requirements and prioritize and promote needed products and services with customers and management
• Maintain a clean environment, using company guidelines
• Manage ticket average and profitability and assist store manager in meeting company expectations
• Willingness to comply with Personal Protection Equipment (PPE) regulations
• Assist in training and the execution of all company programs, policies, and procedures
• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check