Assistant Store Manager Jobs

Feast & Fettle is seeking an enthusiastic and motivated ASSISTANT STORE MANAGER to support our Newton, MA F&F Fridge location.
What is Feast & Fettle?
Feast & Fettle started as a private chef’s business in 2016, and has since scaled into New England’s leading premium, fully-prepared meal delivery service. In 2023, we expanded our service by opening our first local retail store to make our weekly offerings of prepared meals and grab-and-go items available for walk-in customers. Our next F&F Fridge is coming to Newtonville this fall!
Each day at our East Providence production kitchen, we freshly prepare, cook, and package our menu items, and then hand-deliver these high-quality meals from our weekly menus to our retail locations and our member base across New England.
In joining us at F&F, you will work alongside a transparent, high-growth team filled with joyful, ambitious people. The culture at Feast & Fettle is what sets us apart from any other organization, and in particular from the common pitfalls of the food service industry. We commit every day to fostering a positive and empowering environment where we all are driven to bring our best selves to work and to make the company better each day. Feast & Fettle is also actively growing, and passionate about providing growth opportunities to our employees.
What will the Assistant Manager at the F&F Fridge do?
As manager-on-duty at our retail store, you’ll have the opportunity to nurture the best-in-class, warm, and kind-hearted customer experience that members expect from the Feast & Fettle brand.
This Work Includes The Responsibility To

• Hire, train, and develop retail team members
• Manage all cash and credit/debit transactions, employee cash outs, and bank deposits
• Develop and manage schedules within labor budget while maximizing productivity
• Create a welcoming, positive environment for customers and team members
• Assist customers with strong working knowledge about our story, meals, products, and brand
• With the Retail Operations Manager, drive Objectives and Key Results (OKRs), such as sales goals, customer retention and satisfaction, and labor margins.
• Oversee day-to-day operations
• Ensure organization, cleanliness, and high standards of retail store
• Develop, initiate, and ensure effective standard operating procedures
• Provide exceptional customer service by responding to questions and concerns in a timely and effective manner and going above and beyond for our members

What does a strong applicant for this position have?

• Emotional maturity and intelligence
• Positive attitude; we believe a negative attitude inhibits everything about what we are trying to accomplish as a team.
• 2+ years of management or shift lead experience in food retail or customer service
• Available to work weekends
• Strong communication and people skills
• Hustle and grit and a willingness to get things done
• Reliable and dependable
• Able to work independently and part of a team
• Excellent service and leadership skills
• Very strong work ethic and enthusiastic attitude
• Highly organized and clean
• Tech savvy; We like to integrate tech into all aspects of the business
• Desire to contribute positively to your coworkers and to the company
• Ability to listen and communicate effectively

What You Get

• Health Benefits (medical, dental, vision) - F&F covers 65 percent of employee premiums!
• Paid Parental Leave
• Full-time, salaried compensation : $45,000-$50,000
• Wellness Reimbursement ($50/month)
• 401k
• Competitive benefit package including:
• Paid time off (3 weeks, accrued)
• Education Reimbursement ($1,000/year)
• Company-issued MacBook
• Free F&F weekly meal plan membership ($139 weekly value)