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Assistant Store Manager Jobs
Company | Sprouts Farmers Market |
Address | Mesa, AZ, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2024-01-26 |
Posted at | 9 months ago |
At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store Manager must be competent in all departments, both perishable and non-perishable, to ensure the team executes all programs and processes to drive sales and efficiency. They inspire and motivate a team committed to providing superior customer service in a fast-paced and friendly environment in compliance with company safety, labeling, health, and weights and measures standards. They also oversee the entire store in the absence of the Store Manager. This role is responsible for driving store sales, team member engagement, and robust customer advocacy through strong, dynamic leadership to create success in people, processes, partners, and performance.
- Demonstrate advanced product knowledge when assisting customers and training store team members..
- Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values.
- Provide and receive constructive feedback and direction for effective communication and collaboration within store teams and store support area partners.
- Help build and maintain displays on the sales floor, compliant with company programs and standards.
- Oversee invoicing from our distribution centers and vendors. Report discrepancies to the appropriate supplier as needed.
- Celebrate store successes and identify/address opportunities for perpetual improvement.
- Maintain compliance with all safety and food safety recommendations and requirements, as measured through Ecolab and PCR audits.
- Communicate expectations, policy changes, new initiatives, and product knowledge.
- Drive sales growth and store experience execution anchoring on Educate and Enrich standards to include consistent 8+ store conditions, ad directives, top item knowledge, and department schematics.
- Identify any safety, security, and loss prevention concerns and address with the BPS team to resolve.
- Master and create an obsession around top item in stock conditions in all departments through effective fresh item management, perpetual inventory, and computer assisted ordering.
- Confidently and effectively address emergencies, crises, equipment failures, and resolve any issues that arise with a sense of urgency.
- Oversee price changes and remain up to date on sale prices.
- P&L ownership - manage inventory, labor, and expenses at optimum levels and meet targets as a rate to sales.
- Verify all products are fresh, labeled, and priced accurately.
- Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members.
- Ensure federal, state, and company regulations and standards are met or exceeded, including laws, regulations and standards related to labor, health, safety, and sanitation, in order to maintain a safe and clean work environment for employees and customers, to ensure compliance with all legal and Company requirements..
- Consistently evolve customer satisfaction by positioning and teaching team members to exceed customer expectations.
- Motivate and develop the management team by embracing, leading, advocating, and consistently modeling our Sprouts leadership behaviors..
- Lead a team of approximately ten people (all Department Managers and Receivers) with courtesy, respect, integrity, and care.
- Oversee inventory management, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise with particular attention paid to code dates and sanitation.
- Lead Receivers and backroom organization, cleanliness, and safety.
- Stand on hard surfaces continuously, walk up to 2 miles, reach vertically to access upper levels, and transfer items horizontally.
- Professional communication skills, both written and verbal, along with attention to detail, analytical, and solution-focused decisiveness.
- 1-3 years of retail experience; or an acceptable combination of education and experience.
- Able to lift 60 pounds between 15 inches and 70 inches above the ground, lifting heavier items is required occasionally.
- Have and maintain Food Safety certification.
- Have demonstrated success leading non-perishable and perishable department operations with integrity, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performance appraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, and merchandising.
- Be flexible to work a schedule that changes based on business needs, including nights, weekends, and holidays.
- Wear PPE consistent with the task assignment, including but not limited to non-slip, closed-toe shoes, long pants, and gloves (latex and or cut-resistant).
- Be at least 21 years of age.
- Tools and equipment used include, but are not limited to, phone, computer, mouse, keyboard, ovens, freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, and pallet jacks.
- Be proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
- Pushing and pulling racks and U-boats of merchandise is common throughout a typical day. Push and pull force required ranges from 80 pounds to 100 pounds.
- Have a high school diploma or equivalent, a degree in business management, marketing, retailing, communications, advertising, or related field preferred.
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