Assistant Financial Consultant Jobs

Provides support to the CFS team and others by providing quality customer service to both internal and external clients by performing a variety of administrative and support tasks in a timely and efficient manner.

• Input financial information and meeting notes in financial planning software.
• Within 18 months of position state date the expectation is to become securities and insurance licensed (Series 7, 63 and Life).
• Provides full client support for CFS clients and Financial Consultants; utilizes various systems required for account support; resolves problems regarding settlements, securities, etc. as necessary.
• Works directly with Senior Financial Advisors in managing client communication, scheduling annual review meetings, following up on action items and maintaining relationships.
• Maintain an active awareness and understanding of rules and regulations that affect the investment and insurance business.
• Conforms to General Performance Expectations as identified for all employees.
• Works directly with the Financial Consultants in preparing for meetings with prospects and current clients, gathering information from & coordinating with various departments throughout the bank.
• Field client calls and record communication on CRM spreadsheet.
• Understands the LPL operating systems, sales, proposal and reporting tools.
• Accompany Financial Consultants and Senior Financial Advisors on client meetings.
• Manage at risk/abandoned property accounts, negative balance accounts, RMD’s and accounts missing information for updates and corrections.
• Serve as back up to the CFS Licensed Associate.
• Assist Senior Financial Advisors with operational tasks which may include: account opening paperwork, servicing requests from existing clients, correcting NIGO issues, filing, updating and maintaining client file.

Qualifications/Requirements

• Proficient in reading, writing, grammar and math
• BA or BS in related field preferred
• Minimum 3 years’ experience in customer service preferred
• Detail oriented and organized
• Proficient in use of technology including Microsoft office suite
• Ability to travel; valid driver’s license required
• Strong communicator and interpersonal skills

Chemung Canal Trust Company/Capital Bank fosters a diverse and inclusive culture where employees are able to succeed to their full potential. EEO/AA Including Veterans and Disabled