Asset Protection & Safety Specialist - Shreveport, La

Job Summary

Essential Duties and Responsibilities

• Communicates with retail leadership and partners about workplace safety through safety checks and regular communication on safety trends found in the workplace.
• Reviews and analyzes video documentation, Company reports, security data and other information to detect loss.
• Troubleshoots and repairs asset protection equipment to ensure they are in proper working order.
• Completes and maintains case files, paperwork, expense reports, and other administrative responsibility as needed.
• Provides informal and formal training with retail store partners and district staff on asset protection and safety issues.
• Evaluates retail workplace environments, equipment, and practices for compliance with corporate asset protection and safety standards.
• Develops contacts and maintains liaison relationship with law enforcement in assigned locations.
• Conducts internal and external investigations, including interview of suspects, development of case evidence, and testimony in civil and criminal hearings.
• Conducts audits in the areas of asset protection and safety to ensure compliance of Company standards at store level.

Knowledge, Skills and Abilities

• Ability to comprehend and interpret information.
• Intermediate knowledge of retail asset protection and safety methods, procedures, equipment and systems.
• Working knowledge of the Origami case management software.
• Ability to prepare reports and business correspondence.
• Basic knowledge of SAP reporting and transactional applications.
• Ability to work on-call and flexible schedules including nights, weekends and holidays.
• Ability to organize, prioritize and manage time.
• Basic mathematical skills.
• Ability to communicate effectively in written and verbal form.
• Ability to research information, establish facts and draw valid conclusions.
• Intermediate knowledge of legal and civil regulations related to retail asset protection and safety.
• Ability to maintain confidentiality regarding sensitive information.
• Ability to learn new technology systems, methods and processes.
• Intermediate knowledge of Microsoft Office applications including Excel, Word, Outlook and PowerPoint.
• Ability to reason, form concepts and recognize and solve problems.
• Required to travel to off-site and out-of-town locations with possible overnight stays.
• Basic knowledge of software systems used for the purpose of planning, forecasting and budgeting.
• Ability to show information in presentation or diagram form.
• Will be required to drive in accordance with the BGC Driver Policy.

Education, Experience, and Qualifications

• Bachelor's Degree and four or more years of related experience; or an equivalent combination of experience and higher education required.
• Minimum of 18 years of age required.
• Health Insurance Portability and Accountability Act (HIPAA) certification required.
• Anti-Money Laundering (AML) certification preferred.
• Advanced level Interview and Interrogation training from Wicklander-Zulawski, John E. Reid & Associates, or an equivalent training course required.
• Industry related certification (CPP, CFI, LPC, etc.) preferred.
• OSHA 10 Hour General Industry training required.

Physical Demands

• Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.
• Frequently required to stand or walk.
• Occasionally required to bend, reach, kneel or squat.
• Occasionally required to sit for long periods of time.
• Frequently required to drive.
• Occasionally required to climb, balance, stoop or crawl.
• Frequently required to use fine finger movements (ex. sorting and typing).
• Frequently required to use hands for reaching, touching or handling.
• Frequently required to talk and hear.
• Frequently required to use close vision, distance vision, depth perception or the ability to focus.

Work Context and Environment

• Occasionally exposed to extreme cold and heat conditions (non-weather).
• Occasionally exposed to outside temperatures and weather.
• Work is generally performed in office and retail store environments with occasional visits to company warehouse.
• Occasionally exposed to heights.
• Noise level varies
• Occasionally exposed to wet, slippery or damp conditions.