Regional Asset Protection & Safety Manager (Denver)

Responsible for ensuring application of Environmental, Health & Safety (EHS), occupational safety, and loss prevention programs and policies at the store, region, and cross-regional levels. Works with the Team Leaders and Team Members to ensure education, communication, and understanding of safety and loss prevention policies, including how safety and asset protection contributes to profitability and business success. Ensures stores and regions have a voice in strategy and process development. Monitors relevant metrics to understand issues, develop recommendations for improvement, and support store and regional responses to activity spikes or systemic issues.

Please know that this is a hybrid role based in Denver, Colorado, needed to be in office 1-2 days per week.

Responsibilities:

• Maintains and understands statistical information, accident data, and case reporting materials.
• Leads accident and injury investigations and as appropriate develops material and evidence for use in hearings, lawsuits, and insurance investigations.
• Audits stores for compliance and issues; partners with Team Member Services to complete investigations and interviews.
• Utilizes technological systems to acquire data to help research, analyze, and determine appropriate actions.
• Works with store and regional Team Leaders and other stakeholders to understand and respond to questions about procedural guidelines and requirements.
• Compiles and analyzes accident reports and position statements as required by regulatory agencies.
• Responsible for alarm and security system installation and maintenance.
• Builds data mining and analytics for asset protection; draws conclusions based on analysis of data to support loss prevention and recovery efforts.
• Utilizes data and findings to identify opportunities and suggest business improvements.
• May participate in legal matters, including appearing in court, signing affidavits, etc.
• Ensures provision of appropriate occupational safety training and information.
• Conducts and/or leads detailed business audits to identify exposure to margin erosion, policy breakdowns, systemic issues, and shrinkage.
• Investigates anomalies or spikes in safety and loss prevention issues, working with the store, regional, facility, and security representatives to identify and address root causes.
• Advises fellow Team Members, colleagues, store, and regional Team Leaders and other stakeholders on all matters pertaining to environmental, health, and safety; works to build a culture of awareness and support.
• Engages with regional, store, and other leaders / stakeholders to develop and ensure implementation of practices to reduce accidents on the front end; implements best practices and programs designed to enhance service, safety, and profitability.
• Ensures assigned stores / regions follow and comply with asset protection policies and procedures.
• Provides environmental, health, and safety advice, consultation, and support for stores, regions, and corporate initiatives and programs.
• Builds store- and region-specific accident reduction strategies and ensures effective resource utilization to achieve goals.
• Partners with region to ensure effective execution compliance measures.
• Analyzes the work environment to control, eliminate, and prevent accidents.
• Acts as liaison between federal, state, and local law enforcement, third party contractors, regulatory agencies, and WFM.
• Works across regions to ensure a consistent and effective approach to process implementation and execution.
• Ensuring Team Members and Team Leaders have the knowledge and confidence to successfully execute safety communications programs.
• Conducts financial and operational investigations relating to asset protection program compliance, margin erosion, profit loss, and dishonesty.
• Builds store- and region-specific shrink reduction strategies and ensures effective resource utilization to achieve goals; provides leadership in shrink reduction and profit maximization efforts.
• Provides formal and informal training for regional, store, and other stakeholders on asset protection practices, standards, and issues.
• Guiding store team leaders to achieve required Team Member participation rates,
• Ensures effective and open two-way communication between the local teams and the global Loss Prevention organization, ensuring mutual understanding of issues, challenges, objectives, and anticipated changes.
• Participates in and / or conducts internal and external investigations, development of case evidence, and other aspects of asset protection / loss prevention evaluation.
• Monitors, manages, and audits all aspects of physical security within assigned region to ensure alarm systems, access control, and CCTV standards are operational and in compliance.
• Manages asset protection and awareness programs throughout assigned region / stores including:
  • Guiding store team leaders to achieve required Team Member participation rates,
  • Ensuring Team Members and Team Leaders have the knowledge and confidence to successfully execute safety communications programs.

Skills:

• Handles a diverse range of issues requiring evaluation of a variety of factors, including business trends.
• Understands the customer, market, and industry’s trends and emerging challenges.
• Has strong understanding of retail / industry asset protection methodologies and practices.
• Applies analytical skills to evaluate and interpret complex situations.
• Builds and nurtures positive working relationships with law enforcement and other third parties as required.
• Applies business, process, and technical understanding to focus the team’s efforts.
• Collaborates with others to achieve the objectives and ensure information flow.
• Identifies opportunities for process and procedural enhancement to drive efficiency and improve service levels.
• Establishes, maintains, and enhances relationships with all Team Members.
• Proficient with Microsoft Office software, project management software, and workflow mapping.
• Analyzes complex and ambiguous problems.
• Demonstrates strong business and financial acumen.
• Has strong understanding of asset and loss prevention technologies and systems; including physical security systems such as alarms and CCTV.
• Presents problem analyses and recommends solutions in a creative and logical manner.
• Communicates structured information in a clear, concise, and organized fashion.
• Offers guidance to less experienced Team Members.
• Effectively presents information and responds to questions in both one-on-one situations and group meetings.
• Builds and nurtures relationships with the senior-level third-party stakeholders and leaders.
• Able to teach, train, and influence associates at all levels.
• Ability to apply logical, creative, methodical, and inquisitive skills to the analysis of multiple streams of data.
• Provides function-wide process advice and insight.
• Demonstrates excellent knowledge of the WFM product mix, supply base, and retail operations.
• Knowledge of OSHA standards, food safety regulations, and industry best practices.
• Understands how to develop data-driven strategic plans.
• Regularly interacts with colleagues or customers up to the senior leadership level.
• Has in-depth understanding of grocery retail operations.

Education & Experience:

• Certified Forensic Interviewing is preferred.
• Loss Prevention Certification required.
• BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and relevant experience.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.