Asset Analyst - Software Asset Management

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. In 2021, Costco contributed over $58 million to organizations such as United Way and Children's Miracle Network Hospitals.

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco ranks seventh in Forbes “World’s Best Employers”.

The Asset Management team is looking for an experienced business operation analyst with a passion for problem-solving looking for an opportunity to create an impact. A high-energy, detail-oriented team player with exemplary communication skills and an innate drive to meet department goals.

The Asset Management team, focuses on managing the business operational movement of IT assets and consumables for the full lifecycle from receipt through disposal including managing the relationships between hardware and software for Costco locations. Our team is focused on maintaining software compliance, identifying savings opportunities, and providing visibility of our license position to all business stakeholders. We are looking for a collaborative analyst in a non-technical role to help us elevate our IT processes and lead initiatives to make positive impacts across Costco IT.

You will be a part of a passionate business team that is agile and collaborative, working together to develop and maintain an excellent Asset Management program. We are serious about our work but our team knows how to have fun while engaged in this crucial service! Come join our team as we continue to shape and evolve ITAM at Costco!

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

Conducts reviews and analysis of software asset data, identifying data integrity issues and root causes of anomalies. Data sets vary from single-system to larger exports that require comparative analysis.

Provides resolution of discrepancies between pulled inventory data and CARTS data. This may involve detailed research within Flexera, CARTS, and other source data (BigFix, SCCM).

Supports all efforts to expand software visibility of total footprint in software asset management tool. Primarily focused on how to get more information in-tool and ensuring all included info is accurate and complete.

Learns, understands, and provides subject matter expertise in proper asset management policies and procedures across purchasing, contracts, supplier management, and business owner teams; ensures software installation is reflective of any hardware retirements and that new hardware is correctly set up in alignment with Software Asset Management (SAM) requirements.

Creates, maintains process, and references documentations. This may include policy descriptions, reference lists, process flows, or historical logs of resolved issues.

Initiates cross-collaboration with internal and supplier teams and supports team members in problem resolution efforts.

Supports the development of ITAM Control Book and related policies. This may include maintenance of existing content, creation of new content, or contributing to process ideation of updates where needed.

Supports new SAM publisher candidate onboarding.

Identifies opportunities for streamlining, increasing effectiveness through continuous process improvement and in implementing best practice solutions.

REQUIRED

2+ years’ of experience in asset management with knowledge of industry best practices; or equivalent inventory/materials management experience.

Strong understanding of hardware and software asset life cycles and supply chain methods and processes; from purchase through disposal.

Experience utilizing Excel to analyze data sets is preferred; including experience with pivot tables and formulas, and the ability to compare different data sets.

Analytical, detail-oriented and demonstrates the ability to research and problem-solve effectively. Able to compare and review data for inconsistencies, can communicate and understand root causes, and takes lead on resolution; can engage other teams as necessary.

Must possess a positive attitude, ability to work independently, and be self-motivated to take initiative with a strong sense of urgency and ownership.

Must possess the ability to communicate effectively, both written and verbal, with suppliers, cross-functional teams, and with all organizational levels of Costco.

Previous experience successfully managing multiple projects and tasks; excellent organizational skills and the ability to prioritize across competing priorities and deadlines.

Willingness to take direction and coaching from management and peers; excellent and positive team interaction.

Must be flexible and adaptable to changes.

Able to work O/T as necessary.

Recommended

Experience with ServiceNow (“CARTS”) is preferred, especially in the hardware asset management modules.

IT Asset Management certification (ex. CHAMP, CSAM, CITAM, or equivalent).

Good understanding of Costco Business operations is preferred; or other knowledge of the structure of a large organization with equipment at multiple locations.

Experience with discovery tool data from SCCM, BigFix, or ServiceNow Discovery.

Experience with G-Suite (GoogleDocs, GoogleSheets, etc.).

Required Documents

Cover Letter

Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Pay Ranges:

Level 2 - $36.03 - $43.27

Level 3 - $40.87 - $50.48

We offer a comprehensive package of benefits including paid time off, health benefits — medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, commuter benefits, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan, SmartDollar financial wellness program, to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected]

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.