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Appointment Scheduler (Healthcare) Jobs
Company | RemX | The Workforce Experts |
Address | Los Angeles, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Staffing and Recruiting |
Expires | 2023-10-06 |
Posted at | 8 months ago |
Description
- Composes messages for physician/providers, Registered Nurses or other medical staff based on member requests
- Previous scheduling experience in a healthcare environment is required
- Determines the type of appointment requested or needed, reviews scheduling mix of various physicians/providers, and them makes appointment utilizing appropriate guidelines
- Computer proficiency is highly preferred
- Assume other activities and responsibilities from time to time as directed
- Schedule, reschedule and/or verify appointments
- Bilingual is a plus and highly preferred
- Performs clerical duties which may include assigning new members a primary care physician, processing self-referral requests, calling patients and booking appointment for specialty appointments, calling members to cancel and reschedule appointments
- Perform data retrieval of computerized data
- Serve as resource persons to co-workers and assist in problem solving
- Effective telephone communication skills and excellent interpersonal skills
- Together with your team, complete up to 1800 orders
- Health connect or EPIC experience is highly preferred
- Operates in a high volume, highly structured call center environment by responding to incoming calls
- Initiate telephone calls to physicians or other medical office staff when indicated to assist members
- Must be able to effectively communicate, verbally and in writing, in English
- Answer incoming calls
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