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Apartment Leasing Agent (Full-Time)

Company

Campus Apartments

Address Ann Arbor, MI, United States
Employment type FULL_TIME
Salary
Category Real Estate
Expires 2023-06-19
Posted at 11 months ago
Job Description
Enthusiastic, outgoing leasing professional wanted!


The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.


If you’re someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work!


The Apartment Leasing Agent reports to the General Manager. This position is responsible for assisting with the day to day operations of the property to ensure customer satisfaction, fiscal stability and good physical condition.


  • General administrative duties such as filing and typing
  • Accurate typing and record keeping
  • Accurate in numerical analysis and transfer of related data
  • Approve, enter and present all rental applications to the General Manager for execution
  • Proficient in Microsoft Word, Excel and Outlook
  • Assist in the preparation of weekly reports related to the property’s performance as required
  • Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations
  • Demonstrate a positive, professional and enthusiastic attitude at all times
  • Assist with leasing in an effort to ensure full lease-up and maintenance of high occupancy levels; includes the mailing of renewal offers, logging of responses and management of property availability
  • Ensure that leases and resident check-ins are accurate and efficient
  • Computer skills and math ability
  • Ability to communicate effectively and professionally while operating in a fast paced environment
  • Knowledge of and adherence to all federal, state and local laws
  • Assist in the development and implementation of resident retention programs
  • Maintain courteous communication with residents, applicants, employees and vendors
  • Investigate and respond to concerns/complaints from residents in a timely manner ensuring accuracy and fostering good public relations; includes reporting to the General Manager
  • Bachelor degree or equivalent combination of education and experience
  • Valid driver’s license and current automobile insurance is preferred
  • Knowledge of Entrata is preferred
  • Assist with ensuring an accurate record of availability that is compatible with the lease renewal report
  • Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuum
  • Assist with the check-out process to ensure compliance with final account statement requirements; includes accepting keys for departing residents and performing inspections of vacated units
  • Accurate in preparation of documents to ensure grammatical and legal correctness
  • Ability to think rationally beyond a specific set of instructions
  • Ability to follow through with all necessary paperwork and ensure all deadlines are met
  • Manage property licenses and the renewal process by liaison with legal counsel and the City
  • Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace
  • First Aid/CPR certification or willingness to obtain
  • Answer telephones as needed
  • Excellent customer service skills