Anthropologie Home Outlet Sales Associate

OVERVIEW

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

RESPONSIBILITIES

Customer Experience

• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer engagement
• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions

Teamwork + Communication

• Contributes to the store by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings and store initiatives
• Participates in the learning and sharing of product knowledge, new arrivals, and current trends to inspire the customer

Visual + Business Operations

• Assists leadership team in receiving and placing new product; supports customer in-store pickup order process
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
• Upholds the Anthropologie Home Outlet visual and operational standards while keeping the focus on the customer; maintains product tagging standards

QUALIFICATIONS

• Ability to lift and carry heavy boxes and furniture
• Passion for Anthropologie home decor
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Experience in customer service

Wage Transparency: To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Company’s Monthly Store Incentive bonus program, this may result in bringing the total compensation to a higher range.

Benefits + Perks: We offer one of the best and most comprehensive wellness benefits in the retail industry, click here to learn more.

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

Skills

Preferred

• Customer Service
• Business Awareness