Analyst, Promotions Jobs

Description:
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
The Specialist, Omnichannel Pricing & Promotions is responsible for the coordination and execution of pricing & promotional events for GameStop’s digital channels and serves as the primary point of contact for Merchants, Marketing, and internal cross-functional teams. The Associate executes pricing and promotions submissions autonomously, while interacting with the Omnichannel merchandising, marketing, and fulfillment teams daily to coordinate upcoming events. Some non-routine activities will require a supervisor’s advance approval.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Partner with Omnichannel merchandising, marketing, and fulfillment teams to ensure accurate scheduling and set up of upcoming pricing changes and promotions submitted by merchandising and pricing team members.
• Maintain comprehensive calendar that lists timelines, offer details and execution strategy for past, current and future promotions.
• Work with Omnichannel analytics team to create and maintain automated promotions and price drop performance metrics reporting – Utilize reporting to understand trends and opportunities, as well as quickly identify pricing/promotion/coupon errors in real time.
• Model the behaviors expected of all GameStop associates including a drive for results, with a demonstrable bias for action; high levels of maturity and professionalism; giving, receiving and responding to feedback effectively; a consistently high service orientation; and demonstrable commitments to diversity, inclusion, a respectful workplace, and integrity. Work collaboratively with Omnichannel, Pricing and Merchandising teams to achieve goals, simplify processes, reduce costs, prevent loss, and ensure that work is completed safely, accurately, and on time.
• Adhere to documented Standard Operations Procedures for pricing and promotions execution and QA testing prior to finalizing appropriate submissions.
• Execute promotions through timely, accurate creation of coupon codes, product bundles and price drops needed to support offers.
• Collaborate with internal partners to execute scheduled pricing and promotional activity on gamestop.com and ensure GameStop’s digital channels are aligned with corporate priorities.

RELATED COMPETENCIES

• Quality Orientation - Accomplishes tasks by considering all areas involved, no matter how small; shows concern for all aspects of the job; accurately checks processes and tasks.
• Customer Focus - Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
• Information Monitoring - Identifies, develops, and implements ongoing procedures to collect and review information needed to manage an organization or activities within it.
• Collaboration - Working effectively and cooperatively with others; establishing and maintaining good working relationships.

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

• Bachelor’s degree in a related field from a regionally accredited program or 5+ years relevant work experience.
• Salesforce Commerce Cloud experience preferred.
• 2 years’ experience working in a multi-unit retail environment; eCommerce or marketing agency experience preferred.

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

• Proficient ability to meet demanding, evolving and potentially overlapping deadlines.
• Proficient knowledge of Microsoft Office software programs like Excel, Access, PowerPoint and Word.
• Proficient presentation skills to present information to an audience of varying responsibility within the company effectively.
• Proficient organizational skills, with the ability to handle multiple, overlapping, and potentially conflicting priorities.
• Proficient ability to work cooperatively and collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization.
• Proficient written/verbal communication and presentation skills using spoken English.