Analyst, Finance And Operations

About the Obama Foundation

At the Obama Foundation, we are guided by a core belief: that ordinary people working together can change history. Our mission is to inspire those people to take action, empower them to change their world for the better, and connect them so they can achieve more together than they can alone.

We were founded by community organizers, so when we seek change, we do it by bringing people together.

That approach begins at home, on the South Side of Chicago, where we are building the Obama Presidential Center. The Center represents a historic opportunity for Chicago: a chance to build a world-class museum and public gathering space that celebrates our nation’s first African American President and First Lady, steps away from where he began his career, where she was raised, and where—together—they made their home.

But that approach extends to all our work, whether it’s holding leadership training sessions in communities throughout the U.S., bringing local leaders together in countries around the world, working to support the global education of girls, or ensuring young men of color have pathways to opportunity.

As President Obama has said, “we cannot solve the challenges of our time unless we solve them together.” So join us.

For more information, please visit www.obama.org.

Purpose of the Role

The Analyst provides administrative support to the Finance and Operations teams. You will ensure a safe, professional and welcoming environment for our staff and visitors by ensuring that all safety procedures are followed, staff are equipped with the proper supplies to do their work effectively, and that Foundation staff and guests have a positive workplace experience.

Core Job Responsibilities

• Meeting Correspondence: Draft meeting agendas and disseminate to the appropriate team members prior to the meeting. Draft, edit, and submit error-free materials for external meetings.
• Manage Freshdesk, the Foundation’s customer support ticketing system.
• Provide support to the Office Managers regarding security procedures and emergency preparedness.
• Information Management: Collect and disseminate all materials necessary for the teams to participate fully in internal and external meetings.
• Customer Service: Ensure that all stakeholders - internal and external - who have contact with the teams experience warm and efficient customer service.
• Research: Conduct research projects, as needed.
• Administrative Support
• Workplace Services
• Assist the Office Manager with supply management, procurement, and vendor scheduling. Keep our pantry and office supply areas stocked and free of clutter.
• Work with building security to ensure that all guests are checked into our guest registration system and staff are promptly notified upon their arrival.
• Calendar Management: Manage calendars for members of the Finance team, including the CFO.
• Office Security
• Coordinate conference room reservations and assist with onsite meeting set-ups on an as needed basis.
• Staff Support
• Organize and distribute Foundation mail and packages.
• Act as primary contact for staff questions on booking travel.
• Project Coordination: For select projects or meetings, track next steps and ensure completion.
• Create and supply office badges to staff and visitors.

Key Deliverables / Outcomes

• Foundation staff and visitors have a positive workplace experience.
• Timely / Accurate Expense Reimbursements.
• Support tickets are answered and/or routed in a timely manner.
• Project Tracking Reports.
• Complete all administrative support work/projects on time and with exceptional attention to detail accuracy.
• Pantry items and office supplies are easily accessible, well stocked, and ordered in a timely manner.
• Background Research Reports.
• Trained in Foundation security protocols and support is provided to the Chicago office manager should an emergency arise.
• Conference rooms are set-up with necessary supplies and staff feel that they have an efficient and accommodating work environment.
• Meeting Agenda and Minutes.

Required Qualifications

• Intermediate computer skills and a willingness to learn facilities management.
• Attention to detail and strong organizational skills.
• Exceptional communication – written and verbal.
• Communicates proactively and collaborates effectively with others to achieve objectives and meet deadlines.
• Strong prioritization skills to effectively juggle short-term and long-term tasks and responsibilities in an entrepreneurial, fast-paced environment.
• Experience with Slack, GSuite, customer support ticketing systems, and travel management systems are a plus.
• Exceptional project manager – effectively plans and executes short- and long-term projects.
• Experience in reception, hospitality, customer service, or related fields.

The salary range for this role is between $48,750 and $81,250.

Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. The Obama Foundation is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

In the interest of employee health and safety during the pendency of the COVID-19 global pandemic, the Obama Foundation is requiring that all prospective employees present proof that they are fully-vaccinated against COVID-19, or seek a reasonable accommodation for religious or medical reasons, prior to their first day of employment.

Equal Opportunity Employer

The Foundation is committed to creating a diverse work environment and is proud to be an equal opportunity employer. The Foundation does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please e-mail us at [email protected] if you require a reasonable accommodation to complete this application.