Alarm Coordinator Jobs

• Job Type:Contract

Posted 3 days ago

:

• Working closely with Client subcontractors to help resolve Service and Installation issues pertaining to Client entities.
• This role provides the opportunity to learn new technologies.
• Fortune 4 Client has an exciting opportunity for an Alarm Service/Installation Coordinator.
• This individual is responsible for supporting Burglary, Fire Alarm, and Access systems for Client Retail stores.
• The Alarm Service/Installation Coordinator position is in a fast-paced call center environment working in conjunction with Client's Central Station Monitoring team on trouble shooting calls.

Primary Job Duties and Responsibilities:

• Issues and tracks work orders on alarm service calls and approves service invoices up to $500.00 each. Reviews and pre-approves invoices for remodels and system upgrades; up through $5,000 per project
• Calls alarm service companies and schedules maintenance when necessary.
• Reviews alarm activity from daily Incident Reports provided by the alarm monitoring center and determines if maintenance is required.
• Makes autonomous decisions regarding alarm system configurations and interprets company and department policy.
• Reviews drawings of remodel and addition projects provided by architects and develops security and fire alarm plans for installation by outside contractors.
• Requests bids from, negotiates labor rates and awards projects to local alarm installation contractors.
• Support calls from stores and service providers to performs technical troubleshooting to resolve alarm problems.
• Orders alarm equipment and coordinates the shipment of equipment to stores and service providers when to facilitate the repair of store alarm systems and installation of upgrade equipment.
• Directs, organizes, and controls the activities of contract field technicians to ensure the proper installation and/or repair of store alarm systems.

Duties:

• This role provides the opportunity to learn new technologies.
• The Alarm Service/Installation Coordinator position is in a fast-paced call center environment working in conjunction with Client's Central Station Monitoring team on trouble shooting calls.
• Fortune 4 Client has an exciting opportunity for an Alarm Service/Installation Coordinator.
• This individual is responsible for supporting Burglary, Fire Alarm, and Access systems for Client Retail stores.
• Working closely with Client subcontractors to help resolve Service and Installation issues pertaining to Client entities.

Primary Job Duties and Responsibilities:

• Responds to pages after normal business hours to assist in resolving emergency service calls.
• Issues and tracks work orders on alarm service calls and approves service invoices up to $500.00 each. Reviews and pre-approves invoices for remodels and system upgrades; up through $5,000 per project
• Makes autonomous decisions regarding alarm system configurations and interprets company and department policy.
• Calls stores and performs technical troubleshooting using store personnel to resolve alarm problems.
• Directs, organizes, and controls the activities of contract field technicians to ensure the proper installation and/or repair of store alarm systems.
• Reviews alarm activity from daily Incident Reports provided by the alarm monitoring center and determines if maintenance is required.
• Reviews drawings of remodel and addition projects provided by architects and develops security and fire alarm plans for installation by outside contractors.
• Orders alarm equipment and coordinates the shipment of equipment to stores and service providers when to facilitate the repair of store alarm systems and installation of upgrade equipment.
• Calls alarm service companies and schedules maintenance when necessary.
• Requests bids from, negotiates labor rates and awards projects to local alarm installation contractors.
• Performs local alarm service calls and assists in new installations as the need arises.

Experience:

• Minimum of 3-5yrs experience in alarm system design, installation &/or servicing.
• Ability to multitask and work on multiple projects simultaneously.
• Factory training and hands-on experience with various alarm control equipment including Honeywell, Bosch and DMP systems preferred.

Position Summary:

• This person is responsible for supporting Burglary, Fire Alarm, and Access systems installations and issues for CliRetail stores.

Education:

• Must have minimum of 2 year associates degree in electronic technology or equivalent years of related work experience.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.