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Company | Hyde Park Hospitality, LLC |
Address | Cleveland, OH, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-08-05 |
Posted at | 10 months ago |
JOIN OUR TEAM! RECEIVE A $200 SIGNING BONUS!
- Starting pay of $18-$19/Hour
- Monitoring number of alcoholic beverages served to passengers and alert management to potential problems
- Meeting customer and passenger needs through communication and courteous customer service skills
- Coordinating with Lounge Manager to resolve service issues requested by the guests in assigned customer or lounge
- Interacting with airline/airport passengers via a premier clubroom/bar environment
- Completing and submitting paperwork related to new hires
- Maintaining a neat work environment, kitchen and passenger seating area including picking up and washing dirty dishes, disposing of trash, etc.
- Maintaining current state approved Responsible Alcohol Management certification and/or Food Handlers / Managers Permit, if applicable
- Coordinating with manager and payroll department regarding timesheets
- Performing administrative tasks as required
- Maintaining a thorough knowledge of all required regulatory agency requirements
- Restocking snack, coffee, cups, glasses, ice, etc. in all service areas
- Verifying and/or performing daily inventory count
- Responsible for coordination of assigned team members in accordance with the Company’s policies and applicable laws
- Coordinating with Lounge Manager to reorder liquor and food inventory for assigned customer or lounge
- Possessing basic working knowledge of alcoholic beverages
- Possessing understanding of basic bookkeeping and accounting skills
- Possessing working knowledge and comprehension of a standard declining budget
- Completing paperwork related to daily liquor usage/inventory/orders
- Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals including the ability to compute discounts and percentages
- Must be able to lift 40 pounds, 40 inches high without the aid of another person
- Must be able to pass and obtain security background check and clearance to work in airport environment
- Ability to read and interpret basic documents, and comply with all company policies and procedures
- Report to work on a regular and timely basis.
- Ability to speak effectively in one-on-one and small group situations before customers or Company team members
- Ability to solve practical problems and deal with a variety of passenger/customer issues
- Must be able to push and/or pull 120 pounds with the assistance of a wheeled cart
- Ability to perform tasks safely and according to established procedures to prevent personal injury, injury to others and avoid damage to the environment, facilities, and equipment
- Ability to bend, climb up/down, crouch, hear, kneel, reach, speak, stand, turn, twist, walk
- Personal appearance and grooming that will present a favorable corporate and customer image
- Motivate assigned team members to achieve desired results
- Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimal
- Must be able to stand during entire scheduled shift
- Ability to interpret instructions furnished in written, oral, diagram, or schedule form
- Ability to handle the stress of a fast-paced work shift up to ten (10) hours
- Pass and maintain all necessary licenses and certifications including, but not limited to, state liquor seller-server certification (TIPS/TABC) and state/local health department food handler certification
- Read, analyze, and complete documents for compliance such as the Alcohol Management Certification, Liquor License requirements, month-end customer audits, professional journals, safety rules, operations and internal policy and procedure manuals
- Ability to follow all lawful safety, health and liquor rules and regulations
- Ability to cooperate with peers, customers, and members of management of diverse nature who may hold divergent views
- Employee Assistance Program (EAP)
- Disability Insurance
- Vacation and PTO
- Medical Insurance (Health, Dental, Vision)
- Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)
- 401K Plan with generous Company Matching
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