Advisor (Clinical Ndnqi) Jobs

About Press Ganey:

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care. Press Ganey is a PG Forsta company.

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The Clinical Advisor is responsible for supporting client quality initiatives around the nursing excellence experience. The focus may range from advanced analytic, best practice and integrated solutions based on client needs. The advisor will have expertise in clinical quality, change management and improvement. Patient experience background is a plus. The advisor will have direct accountability for partnering with client leadership to optimize solution opportunities through training and analytics. It is preferred that the advisor should also understand the ANCC Magnet program and sources of evidence around clinical quality and experience.

Duties and Responsibilities:

Provides strategic Advisory support for clinical quality, which will include but not be limited to proficiency in clinical products such as NDNQI, Nursing Excellence Solution, Quality Performer, and/or others as well as Magnet experience in alignment with the Press Ganey perspective.

• Assumes responsibility for professional development via proactive review of Press Ganey thought leadership and Subject Matter Expert publications/resources. Seeks to expand own role as Subject Matter Expert via personal study, resource development, and knowledge sharing within and external to Press Ganey, and mentoring of others. Engages in continuous learning and development of healthcare industry knowledge.
• Leverages clinical expertise and Press Ganey’s knowledge and comparative database to share performance trends, and best practices in clinical quality initiatives.
• Develops ongoing professional relationships with key stakeholders and facilitates networking opportunities for clients.
• Proactively monitors the efficacy of current data strategies and recommend course corrections and enhancements as needed.
• May assess optimization and improvement strategies via observation or performance review and offer feedback for refinement, leveraging solutions and national best practices.
• Assimilates relevant regulatory, accreditation and professional organization standards to support clients’ clinical quality programs and submissions.
• Identifies client need for more intensive review and support and makes necessary referrals to Press Ganey Consulting Services.
• Provide education and training for clients about Press Ganey tools and resources
• Works cross-functionally with the Press Ganey account team to ensure client-centeredness.

Qualifications:

• Excellent verbal and written skills, including presentations to large management groups.
• Education
• Clinical Degree required (RN); experience with PX data/solutions preferred. Advanced degree preferred (MBA, MHA, MSN, MPH, Analytics, for example)
• Demonstrated experience in achieving goals, completing tasks with high quality and on time.
• 4 years to 6 years of nursing experience required.
• Experience conducting data analysis, report interpretation, client training and support on online reporting tools.
• Experience
• Skills
• Work experience in the nursing field with experience with Magnet /Nursing experience highly recommended
• Proficiency in Microsoft Office applications; Advanced knowledge of Excel
• Demonstrate ability to multi-task and operate effectively in a fast-paced environment.
• Directly related experience in consulting, project management, and/or performance improvement areas: (Clinical Quality, PI/Lean, Change Management, or OD, for example).
• This role will require up to 25% travel to various client locations.

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $75,000 to $95,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

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