Admissions Representative Jobs

POSITION DESCRIPTION

The Director of Admissions manages the day-to-day operations of the Admissions Department

and is the direct supervisor for all Assistant Director of Admissions, Admissions Representatives,

and front desk personnel. His/her time will focus on daily operations, training, coaching and

mentoring. Additionally, time will be invested into data analysis for proper strategic sales

planning to meet assigned admissions goals. Therefore, the Director of Admissions must possess

strong leadership, management, and sales psychology skills; as well as the ability to effectively

train and coach the sales team.

Responsible for the overall sales success of the Admissions Department, the Director of

Admissions will ensure that new student start goals are met and that admissions policies

and procedures are followed. Furthermore, the Director of Admissions will align the admissions

team for ongoing success. This is a full-time position that reports to the Campus President.

DUTIES AND RESPONSIBILITIES

The Director of Admissions will also be responsible, but not limited to, the duties and tasks listed

below:

• Report to the Campus President for issues related to the overall operation of the department.

• Adhere strictly to accrediting agency and U.S. Department of Education guidelines for

proprietary school admissions

• Follow all policies and procedures outlined in all Admissions manuals and established by

the campus and/or company

• Manage the daily sales operations of the Department of Admissions in an effort to meet or

exceed campus assigned conversion rates and new student start goals.

• Provide direct supervision for Assistant Director of Admissions, Admissions

Representatives and front desk personnel.

• Ensure that best practices are implemented and that policies and procedures are followed.

• Provide weekly individual and team on-campus training/coaching within the department.

• Complete monthly evaluations on all admissions personnel to provide documented

coaching and feedback

• Verify that all admissions personnel are properly trained and take steps to improve

the levels of proficiency; retrain as needed.

• Manage scheduled weekly admissions meetings, daily briefs and timely completion of

required evaluations of all assigned staff.

Director or Admissions – 10/2014

• Analyze weekly and module department reports to set strategic sales plans to meet

assigned admissions goals

• Conduct weekly lock-in meetings with department.

• Ensure that the morale of the admissions department is positive and take necessary

steps to maintain a high level of enthusiasm and energy.

• Communicate enrollment goals and the needs of the admissions department to the

Campus President.

• Develop and drive campus generated leads campaigns to support student start goals

• Develop and maintain an understanding of the sales market and all competitive forces.

• Participate in College meetings and committees as approved by the Campus President.

• Perform other duties as assigned.

JOB QUALIFICATIONS AND SKILLS

• Bachelor degree preferred.

• 10 years minimum combined work experience in business, customer service,

education or sales management that includes a minimum of 5 years in a management

positions

• Experience in managing teams with varied responsibilities preferred

• Highly proficient computer skills

• Demonstrated effective analytical skills and goal setting

• Proven results in achieving company objectives and goals