Admissions Manager - Workforce Development(Remote)

Company Description

As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.

Under Supervision of the Director of Admissions (DOA), this position will ensure the Admissions team meets pre-set goals and performance standards for the continued success of the campus. As needed, fields inquiries and carries out approved enrollment process. Assists in monitoring employee staffing levels, lead flow, planning and implementing local area marketing initiatives. Assists in monitoring High School lead generation activity. Ensures compliance standards are met and policies are adhered to.

• Superior verbal and written communications skills
• Must have high integrity, solid business acumen including numerical and analytical ability
• Track, monitor and report on progress toward start goals
• Assist in conducting daily standups and weekly team meetings to build team cohesiveness, review progress toward goals, policies and procedures, best practices
• Ensures that phone calls are evaluated for each Admissions Representative biweekly and interviews are evaluated for each Representative once monthly. Conduct Professional Standards evaluations on a quarterly basis. Conducts annual and semi-annual performance reviews of each employee reporting to Admissions. Works with peer departments to ensure overall success of the campus by delivering excellent customer service and student experience
• Correspond with prospective students, applicants, and others seeking information on admissions standards
• Ensure staffing schedules/shifts are arranged to ensure full coverage for inbound leads during hours of operation
• Monitor and respond appropriately to public reviews and mystery shops
• Assist in efforts to recruit, train, manage, supervise, and motivate Admissions Representatives and support staff
• Ensure that business professional dress code is followed by all Admissions staff members student face to face meetings
• Work closely with DOA and academic leadership to establish start budgets
• Reviews all inbound recorded calls within 72 hours to ensure accurate lead entry and proper handling of calls by front desk
• Fast paced, dynamic and collaborative team environment, internally and external
• Plans and conducts partner events like open houses, orientations etc.
• Familiarity with CRM systems and SMS systems, CampusVue and Proficient in MS Office
• Has high energy and is committed team player with excellent leadership capabilities; must have ability to train and develop subordinates
• Ensure activity is updated in CRM
• Completes other projects and duties as assigned
• Assist with new partner onboarding, implementing WFD admissions processes that fit the partner and program offering needs
• Hold GAP with a Works with the Unitek Training Healthcare Executives and WFD Director of Admissions to periodically assess whether admissions policies and procedures are meeting the goals of the organization
• Coaches and develops Admissions Representatives identified as potential leaders to prepare for future admissions director roles
• Provides input for budgets, training meetings, etc.
• Provides guidance throughout the admissions process
• Observes interviews and listens to phone calls to provide feedback and coaching to ensure successful performance
• Must be reliable and presentable as a leader in a department with student-facing duties

Qualifications

• 3 years’ experience in a management capacity, preferred postsecondary education
• Candidate must possess strong organizational skills, leadership, development, and implementation skill
• Must have a proven admissions track record with a minimum of four years with direct enrollment management experience
• Demonstrated proficiency with enrollment management practices. Minimum of a bachelor’s degree preferred
• Bachelor’s Degree or equivalent work experience
• Ability to multi-task, excellent written and verbal communication skills; communicate effectively with individuals

Additional Information

We Offer:

• Leadership development and training for career advancement
• 2 Weeks’ starting Vacation per year. Increasing based on years of service with company
• Tuition assistance and Forgiveness for you and your family up to 100% depending on program
• 12 paid Holidays and 2 Floating Holiday
• Medical, Dental and Vision starting the 1st of the month following 30 days of employment
• Company Paid Life Insurance at 1x’s your annual salary