Administrative Manager Jobs

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,500 faculty physicians and researchers, more than 1,300 students, and more than 6,000 staff, the Duke University School of Medicine along with the Duke University School of Nursing, Duke University Health System and the Private Diagnostic Clinic (PDC) comprise Duke Health. a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

Overall:

Provide strategic administrative oversight for the clinical operations of the Division of Gastroenterology to include accessn management, clinic and endoscopy space management, and operations management. Lead and collaborate with PDC and hospital leadership through the development and leadership of performance improvement activities and act as liaison between clinic/endoscopy sites, the three hospitals, the scheduling center and the GI Division.

Provide focused analysis, guidance and support to the Division Administrator and Clinical Chiefs on operational improvements and management of projects including clinic access, scheduling practices, clinic and endoscopy space issues and special projects. Serve as a project manager for interdisciplinary teams to design and implement strategies for enhancing performance.

Manage and coordinate clinical administrative activities involved in strategic planning, analysis and implementation of clinical operational objectives. Identify opportunities for improved performance by utilizing performance improvement techniques and methodologies.

Provide administrative direction and coordination in the formulation, interpretation and administration of current and long-range policies, procedures and programs for the Division of Gastroenterology. This includes identifying gaps in process, assessing possible solutions, convening work groups to develop new workflows, implementing agreed upon solution,monitoring of ongoing progress and addressing follow up issues accordingly

Provide leadership and establish performance improvement priorities in clinical performance, patient satisfaction, and productivity improvement processes. Review monthly divisional and physician dashboard reports with divisional leadership and provide feedback and recommendations to Division and Clinical Chiefs and Division Administrator.

Work with Revenue Manager, Physicians, HCAs and DHIP leadership to address physician billing issues; Manage Provider Enrollment function for all clinical faculty including new faculty as well as changes with existing faculty.

Meet on a regular basis with Medical Director and HealthCenter Administrator of off-site practices to discuss operational issues. Act as a Divisional liais on in order to resolve problems for offsite clinics.Evaluate effectiveness of improvement strategies through sustained monitoring of performance

Represent Department in Hospital clinic services meetings and participate in various Gastroenterology Leadership Meetings.

Manage a team of administrative support staff.

Work with Maestro and divisional leadership to ensure bestutilization of the EHR.

Minimum Qualifications

Education

Work requires a general business back ground generally equivalent to a bachelor's degree in a business related field.

Experience

Work requires 4 years related business or administrative experience to EXPERIENCE OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR functions. acquire competence in applying general personnel practices, accounting and budgeting principles and coordination of major administrative A master's degree in a business related field may be substituted for 2 years experience.

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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.