Administrative Coordinator - Aba Center

Position Summary

The Administrative Coordinator position will work in collaboration with the Operations Manager and BCBA Center Director to manage the day-to-day operations of the facility. The Administrative Coordinator will be primarily responsible for the standard administrative and facility maintenance and day-to-day scheduling changes for clients and behavior technicians.

This position will provide services as a Behavior Technician in addition to administrative duties. Training provided!

This position is located at our Palos Heights, IL Center!

Primary Duties & Responsibilities

• General support for all staff within the center
• Ensuring all center policies and procedures are followed and maintained
• Manages general reception tasks relating to the front desk and general office coverage to include opening and closing responsibilities
• Coordination of vendor routine maintenance.
• Updating and maintaining all supply orders for facility and client needs.
• Facilities maintenance and management related to the center.
• Assist in maintaining employee and client retention initiatives implemented by OM & CD
• Provide support to RBT/BTs to promote job satisfaction & engagement.
• Responding to client inquiries in a timely fashion.
• Maintaining day to day schedule changes due to cancellations, holidays, etc.
• Assist with coordinating behavior therapist hiring and onboarding
• Maintenance of center schedule for behavior therapists/clients to include day to day schedule changes.
• Assist with policy enforcement throughout the day for all center policies

Additional Requirements

• Manage issues relating to the facility requiring repairs
• Support BCBA Center director and Operations Manager position with center management tasks as needed
• Coordinating and assisting with new employee facility orientation
• Assist in meeting center goals to meet all KPI's for center as assigned by Operations Manager and Center Director positions
• Communicate openly and directly with management regarding concerns or ideas.
• Participate in all center update meetings and report off on updates/center initiatives
• Interviewing and hiring of behavior therapists as needed to support OM/CD roles

Qualifications

• Associates degree (preferred)
• 2 years of healthcare administrative experience preferred

Physical Requirements

• Move frequently throughout the clinic setting to meet day to day clinic operations
• Climb steps or ladders to maintain any facility maintenance needs
• Ability to lift up to 50 lbs