Accounts Receivable Specialist Jobs

* We are seeking an Accounts Receivable/Collections Specialist for our location in Joppa, MD USA*

Bizerbais a market leading provider of weighing and slicing technologies for industry and trade and is a worldwide leading specialist in industrial weighing and labeling technologies. We currently employ over 4,500 people across the globe, and we are present in more than 120 countries around the world. We have a strongfocus on extensive training and company growth for our employees. With more than 1,000 technicians and specialists as well as numerous service partners, we can offer our customers the right support in every stage of the product life cycle of their equipment and systems – regionally: simply and quickly. This is an opportunity to join an organization who is a leader in our industry and be a part of our growing Service team.

We are seeking an entry-level Collections Specialist to support our Bizerba portfolio solutions to customers. A successful AR Specialist will have a customer focused attitude, attention to detail, drive continuous improvement projects, be a self-starter, and be able to build a culture of quality. Please be advised this is an onsite position.

What will you do in this role?

JOB DUTIES:

• Strong attention to detail, goal oriented
• Must communicate and follow up effectively with the Sales Department regarding customer accounts in a timely basis.
• Send monthly delinquency notices.
• Collection calls and/or correspondence in a fast paced, goal-oriented collections department
• Ability to prioritize and manage multiple responsibilities.
• Manage customers on the blocked report.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable department.
• Maintaining and updating proper customer information in SAP
• Providing customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments.
• Commitment to excellent customer service
• Weekly and monthly reporting to direct supervisor
• Responsible for monitoring and maintaining assigned accounts including customer calls, account adjustments, small balance write offs, customer reconciliations and processing credit memos.
• Reviewing/establishing new and existing customer accounts for credit worthiness
• Internal and external customer interface
• Meet defined department goals and activity metrics.
• Provide excellent and considerate service to customers and sales.
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
• Excellent written and verbal communication abilities
• Accountable for reducing delinquency for assigned accounts.
• Establish and maintain effective and cooperative working relationships with customers and sales.
• Reconcile customer disputes as they pertain to payment of outstanding balances that are due.

What will you need to bring to the table to be successful in this role?

JOB REQUIREMENTS:

• Knowledge of billing and collections procedures
• High School Diploma, GED, Trade Degree, or equivalent experience
• Effective communication skills for interacting with customers and internal teams.
• Experience with SAP a plus
• Able to pass a criminal background check and pre-employment drug screen.
• Accounts receivable knowledge/experience
• Strongly proficient in Microsoft Office Suite with an emphasis on Excel
• Problem-solving skills to include both analytical and creative thinking.
• Ability to utilize strong organizational skills.
• Excellent attention to detail and ability to identify errors or discrepancies.
• Familiarity with account reconciliation techniques to ensure accuracy in financial records.
• Ability to work under pressure and complete task in an effective and timely manner.

Why work for us?

BENEFITS:

·Competitive salary from $50,000/yearly

·Health Insurance (medical, dental, vision) effective at 30 days.

·401K eligibility after 60 days up to 3.5% company match

·Paid vacation and PTO

·Short/Long Term Disability

·Life Insurance

·Flex Spending and Health Savings Accounts

·Employee assistance programs

·Day shift Mon-Fri, NO WEEKENDS!

Our Offer

At Bizerba, we bring together the traditional values of a family-run company and the international career development opportunities of a globally operating group. That is what we call "Bizerba Open World”, and we are looking forward to developing this further, together with you.