Account Manager For Web Development Company

Account Manager for Web Development Company

REMOTE: FULLY REMOTE

Gretrix, a leading company in web development and data analytics, is seeking a highly motivated and ambitious Account Manager to join our team. This is an incredible opportunity for someone who is passionate about customer success and is eager to grow their career in a supportive, fast-paced environment.

WHY GRETRIX?

Our mission is all about creating a rewarding environment where everyone has an equal chance to thrive, no matter their background or qualifications. We empower our team members to take responsibility and foster a strong work ethic while always striving to improve. At Gretrix, we believe in investing in our employees' growth and development. As an Account Manager, you will have the opportunity to enhance your skills, explore new areas of interest, and grow within the company.

• A culture that values adaptability, integrity, transparency, and accountability
• Opportunity to work with a diverse range of clients across various industries
• Fully remote work allows for flexibility and a healthy work-life balance
• Collaborative and supportive team environment that promotes growth and development

RESPONSIBILITIES:

As an Account Manager, you will play a pivotal role in our team, with responsibilities that include:

• Managing a portfolio of clients and ensuring their success
• Ensuring timely and successful delivery of our solutions according to customer needs
• Collaborating with the sales team to identify new business opportunities
• Providing excellent customer service to clients and resolving any issues that may arise
• Developing a deep understanding of clients' business objectives and challenges
• Building and maintaining strong, long-lasting customer relationships
• Identifying opportunities for growth and expansion within existing accounts

QUALIFICATIONS:

• Strong interpersonal skills with a demonstrated ability to build rapport and trust
• Previous experience in account management or a customer-facing role is a plus, but not required
• Highly organized with strong attention to detail
• Ability to work independently and as part of a team
• Excellent communication skills in English
• Comfortable working in a fully remote environment
• Altruism, achievement striving, and empathy

APPLICATION PROCESS:

To apply for this position, follow these steps:

• Please check your email for correspondence from our HR team. Check your spam folder.
• If shortlisted, participate in a final interview with our hiring team.
• Submit your application and resume.
• Complete a series of questionnaires and a personality test after initial screening.