Academic And Student Affairs Advisor

536796
Morningside
Dept Industrial Eng & Oper Res
Full Time
Opening on: Jun 9 2023
Grade 11
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Job Type: Officer of Administration
Bargaining Unit:
Regular/Temporary: Regular
End Date if Temporary:
Hours Per Week: 35
Salary Range: $70,000 to $76,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
The Academic and Student Affairs Advisor provides coordination to the academic and student affairs and admissions functions of the IEOR Department, including:
Academic and student affairs for BS, MS and PhD (i.e. supervise undergraduate student organizations, maintain student database, process OPT/CPT requests, address student inquiries and host office hours, schedule classes, and coordinate graduation clearances and awards. S/he maintains the operation and functions of activities of our five undergraduate major tracks, minors (including Entrepreneurship) and assists with the operation and functions of our eleven degree programs). Graduate admissions (i.e. correspond with prospective applicants, assist with the processing of applications and support yield activities for our MS and PhD Programs). Faculty search (i.e. coordinate search schedules, meetings, presentations, liaise with IEOR faculty on search related activities). Administrative and operations (i.e. front desk reception traffic, Departmental special events and web/technology support.)
This position reports to the Director of Academic and Student Affairs. The position co-supervises seasonal interns.
Responsibilities
(60%) Academic and Student Affairs
Coordinate student on-boarding activities including admissions yield, orientation, and academic advising
Supervise undergraduate student organizations, such as CUInforms
Oversee undergraduate special events including: Senior Design Expo, BS open house, Major Declaration events, Academic Resource Fair.
Conduct advising town halls for undergraduates; includes combined plan students and registration advising every term
Coordinate advising sessions, town halls and related program seminars
Maintain student database of advising notes, advisor assignments, and related documentation
Host open office hours to assist students with academic and student related inquiries; address student inquiries in a timely manner, escalate urgent issues to Director
Conduct midterm and end-of-semester grade reviews and related monitoring of our BS and MS students; escalate students in danger of failing to Departmental leadership
Process OPT/CPT requests, assist students with maintaining visa status (F1 and J1)
Oversee the graduation clearances of BS students; support the graduation clearances of MS students
Coordinate the nomination and presentation of BS and MS graduation awards
Assist with scheduling classes (fall, spring and summer), request/obtain the necessary support resources including classrooms, exams, technology, exam proctoring services
Serve as Departmental Liaison for University level offices, such as Office of Disability Services, Counseling and Psychological Services, International Students and Scholars Office, Graduate Student Affairs, Center for Student Advising, etc.
Distribute academic/student affairs related correspondence to students
Monitor and respond to emails sent to the Departmental email addresses: [email protected], [email protected], [email protected], [email protected]
Support the editing/publishing of Departmental bulletin
(15%) Graduate Admissions
Address prospective student inquiries in a timely manner, escalate urgent issues to Associate Director
Support the editing of Departmental website as it relates to graduate admissions
Support yield activities to converge to the predetermined class size, including open house
Coordinate nominations and selection of student ambassadors
(10%) Faculty Search
Coordinate search schedules, meetings, presentations, in collaboration with the coordinator
Liaise with IEOR faculty on search related activities
(10%) Administrative and Operations
Monitor front desk reception area to timely direct student and visitor traffic
Assist with various Departmental large scale events
Web/technology support (i.e. maintain the student database, website and School related systems, such as COI, Vergil, Canvas, SSOL and reporting functions).
(5%) Other related duties, as assigned
Minimum Qualifications
A bachelor degree is required; graduate level work is preferred. Minimum of 2-4 years of student/academic affairs and admissions experience required, with an ability to identify and analyze trends in the academic/admissions process.
Familiar and appreciate student and academic affairs, departmental program curriculum and requirements, and web management and administration.
Strong computer literacy/proficiency required: an understanding and appreciation of student services database software and on-line resources, and the willingness to respond to the needs of prospective and current students and faculty in a technologically-oriented society. Proficiency with Google suite of products, MS office, publishing software, etc.
Ability to work independently and under pressure, with high level of attention to detail. Must be able to prioritize multiple tasks with minimal supervision.
Candidate must exercise good judgment and flexibility, with a student-wellness mindset. Positive, mission-oriented, forward-thinking attitude and sense of humor a must.
Must be able to communicate effectively and tactfully with staff, faculty, students, employers, and alumni. Excellent command of English (verbal and written).
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.