Vip Premium Services Manager
By Live Nation At , Charlotte, 28262, Nc
Accomplish additional tasks as assigned by management.
Manage the VIP Club, be point of contact for vendors, entertainment, etc.
Weekly meeting with Sales Team, Operations Manager and Concessions Manager.
Communicates pertinent information related to tour VIP events with venue managers and staff
Recruits, interviews, selects, trains, supervises, counsels and disciplines VIP Premium Services Team to ensure maximum guest satisfaction.
Organizes and conducts meetings and communicates pertinent information to staff.
Vip Guest Services Representative
By Golden Entertainment, Inc. At Las Vegas, NV, United States
At least one year of related experience or an equivalent combination of education and experience
Superior language skills and guest service abilities
Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting VIP services and the volume of transactions
Schedules, confirms, coordinates and accounts for VIP limousine services and assists with travel itineraries
Works closely with other departments, including casino hosts, to provide the highest level of service
Assigns guest rooms in accordance with current policies and procedures and processes check outs in an efficient and accurate manner

Are you looking for a job that offers great benefits, flexible hours, and the opportunity to work with high-end clients? Look no further! We are looking for a VIP Services Representative to join our team and provide exceptional customer service to our VIP clients. As a VIP Services Representative, you will be responsible for creating a personalized experience for our clients, ensuring their satisfaction with our services, and providing them with the highest level of customer service. If you are a customer service professional with a passion for providing exceptional service, we want to hear from you!

Overview:

A VIP Services Representative is a customer service professional who provides exceptional customer service to VIP clients. They are responsible for ensuring that VIP clients receive the highest level of service and attention. They must be able to anticipate the needs of their clients and provide solutions to any issues that may arise.

Detailed Job Description:

A VIP Services Representative is responsible for providing exceptional customer service to VIP clients. They must be able to anticipate the needs of their clients and provide solutions to any issues that may arise. They must be able to communicate effectively with clients and other staff members. They must be able to maintain a professional demeanor at all times and be able to handle difficult situations with tact and diplomacy. They must be able to provide accurate information to clients and be able to answer any questions they may have. They must be able to maintain a high level of confidentiality and discretion when dealing with VIP clients.

What is Vip Services Representative Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to anticipate customer needs
• Ability to handle difficult situations with tact and diplomacy
• Ability to maintain a professional demeanor
• Ability to provide accurate information
• Ability to maintain confidentiality and discretion
• Ability to work independently and as part of a team

What is Vip Services Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of VIP services
• Knowledge of computer systems and software

What is Vip Services Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of VIP services
• Knowledge of computer systems and software

What is Vip Services Representative Job Experience?

• Previous customer service experience
• Previous experience working with VIP clients

What is Vip Services Representative Job Responsibilities?

• Provide exceptional customer service to VIP clients
• Anticipate customer needs and provide solutions to any issues that may arise
• Communicate effectively with clients and other staff members
• Maintain a professional demeanor at all times
• Provide accurate information to clients and answer any questions they may have
• Maintain a high level of confidentiality and discretion when dealing with VIP clients
• Work independently and as part of a team