Service Representative Jobs

Excellent verbal, listening and written communication skills.

Previous inbound and/or outbound call center experience

Proficient in Microsoft Office Outlook and Word

Aptitude for quickly learning and navigating new technology, systems and applications.

Medical, Dental, Vision and a variety of other supplemental insurances

Paid time off (PTO) & Paid Holidays

Friendly, with exceptional communication skills

Medical, dental, vision, STD/LTD, Life and other optional benefits

Desire to learn and practice company standards

Dynamic, with an outgoing personality

Able to work independently and solve problems

Available Full Time, 38-40 hours, Monday-Friday, Saturday (as needed)

Friendly, with exceptional communication skills

Medical, dental, vision, STD/LTD, Life and other optional benefits

Desire to learn and practice company standards

Dynamic, with an outgoing personality

Able to work independently and solve problems

Available Full Time, 38-40 hours, Monday-Friday, Saturday (as needed)

Very punctual with strong time management skills

Customer service experience is a plus

Strong attention to detail and organizational skills

Utilize handheld electronic device to manage daily picks up

High School Diploma or equivalent is preferred

Must have a Valid Driver's License and clean driving record

Possess excellent computer data entry skills to enter information into office database.

Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.

Click here to learn more about State of Oregon benefits.

11 paid holidays each year

3 additional paid "Personal Business Days" each year

8 hours of paid sick leave accumulated every month

Three to five years of customer service experience

Strong verbal, written, and interpersonal communication skills

Excellent telephone skills including listening and demonstrating courtesy, empathy, and accuracy

Thorough knowledge of all relevant operational processes and procedures and company products and services

Strong analytical and problem-solving skills

Ability to manage multiple tasks/projects and deadlines simultaneously

Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits

Technical knowledge of product portfolio, product pipeline and product value propositions

Agronomic knowledge of farming best practices, seed technologies, crop protection

Ability to create professional and successful working environment with Sales Reps, District Managers and other key Syngenta personnel

Full Benefit Package (Medical, Dental & Vision) that starts your first day

Support local sales performance by providing technical sales support to channel partners and sales representatives.

Friendly, with exceptional communication skills

Medical, dental, vision, STD/LTD, Life and other optional benefits

Desire to learn and practice company standards

Dynamic, with an outgoing personality

Able to work independently and solve problems

Available Full Time, 38-40 hours, Monday-Friday, Saturday (as needed)

Friendly, with exceptional communication skills

Medical, dental, vision, STD/LTD, Life and other optional benefits

Desire to learn and practice company standards

Dynamic, with an outgoing personality

Able to work independently and solve problems

Available Full Time, 38-40 hours, Monday-Friday, Saturday (as needed)

Experience in healthcare, military or managed care environment

Knowledge of customer service principles and practices – formal training or experience

Deliver a consistent customer experience by providing efficient and timely resolutions to our Tricare beneficiaries & providers

Full Benefits effective Day 1 of employment

2 years or more of work experience in a professional, customer service-driven environment

Prior experience managing multiple or competing priorities, including use of multiple computer applications simultaneously

Responsible for proper inventory control methods by following current Standard Operating Procedures

Responsible for properly updating each component into computer during delivery returns

Store blood and components in appropriate refrigerator, freezer, or incubator

Arrange blood products according to expiration dates, and remove all expired products according to Standard Operating Procedures

Check and respond to storage devices alarms

Use first in first out method of inventory control

Provide, present and promote The Citizens Experience to all external and internal customers.

Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job.

Answers all incoming telephone calls and assists or directs callers.

Greets Customers in person or on the telephone.

Input straight deposits, payments (no cash).

Call customers to verify checks, to assist in processing various reports

Assist groups with online management of their accounts.

Manage client relationships by being the primary point of contact.

Effectively manage large amounts of incoming and outgoing calls.

Knowledgeable in both group and individual market.

All other duties as assigned by the Manager.

BS degree or equivalent work experience.

Update ticketing system based on contract requirements

2+ years of experience in service support role

Experience with ticketing systems, data, and validating tickets for quality metrics

Experience responding directly to customers and field support verbally and in writing

Basic understanding of troubleshooting skills/steps

Voluntary benefits include:Life & AD&D Insurance for employee, spouse, and children

Provides coordination of services to address member needs related to benefits, finance and other member services utilizing available technology.

Provides patients with assistance and education with regard to the use of KP interactive and emerging technologies.

Communicates with the Optical Lab, Contact Lens Distribution Center, and other Optical Centers to manage eyewear order logistics

Must successfully pass cash handling skills test

Experience in using multi-line telephones

Recent experience in customer service