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Service Desk Support Jobs

Service Desk Support Specialist
By Silver Cross Hospital At , , Il

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we ...

Service Desk Support Coordinator
By Booz Allen Hamilton At , Bethesda, Md $52,100 - $119,000 a year
3+ years of experience with IT in a professional work environment
3+ years of experience working with and specializing in printers
Experience with Microsoft Office 365
5+ years of experience with ServiceNow or an equivalent ticketing system
If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
Ability to use professional e-mail and phone etiquette
Overnight It Service Desk Support
By Unisys At , Harrisburg, Pa
Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users.
Assists with navigating around application menus and may be required to remote into the customer's computer.
Troubleshoot network connectivity issues, working with remote employees on a corporate network.
6 months of IT Service Desk experience
Working knowledge of data and voice network concepts
Learn more about Unisys and our key solution offerings:
Service Desk It Support Specialist
By Hanger, Inc. At United States
Perform responsibilities within established SOX and Security compliance criteria
Service Desk/Help Desk experience is preferred.
Strong customer service, communication, and follow-up skills are fundamental to your success in this role.
Service Desk IT Support Specialist - Remote
Contribute positively to our customer service, incident, and request service level agreements
Coordinate escalation and resolution of technical issues with IT teams
Svc Rep, It Service Desk Support (Remote)
By Lincoln Financial At , Radnor, Pa $20.46 - $30.69 an hour
Perform remote troubleshooting by applying core knowledge obtained from the role and acquires increasingly more knowledge to apply in the role.
Promptly open tickets, checks and logs all calls on support activity and resolution in the incident management system.
Proficiency with Windows account management within an Active Directory environment.
A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.
Prioritize and manage service support requests in line with expected service level targets.
Overnight It Service Desk Support
By Unisys At , , Pa
Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users.
Assists with navigating around application menus and may be required to remote into the customer's computer.
Troubleshoot network connectivity issues, working with remote employees on a corporate network.
6 months of IT Service Desk experience
Working knowledge of data and voice network concepts
Learn more about Unisys and our key solution offerings:
Service Desk Coordinator Jobs
By Paul Mitchell The School Boise At Boise, ID, United States
Previous cash management and balancing cash drawers
Excellent organization, coaching, and communication skills
Skills in supervision, teamwork, documentation, and return on investment
Experience in handling high volume phone calls preferred
Solid work history with verifiable references
Passion for the beauty industry
Service Desk Support Level Ii
By TekSynap At Massachusetts, United States
Configure security management and encryption software on managed devices.
Develop, institute, and maintain Standard Operating Procedures (SOP) in the areas of incident management, service requests and Application Support services.
Uncrate, accept/test, burn-in, configure and manage computers, laptops, mobile devices, printers and other new peripheral equipment upon receipt.
Developing and managing customer service performance requirements.
Configure and manage user accounts across systems.
Agile Development Methodology experience or similar methodology desired
Service Support Coordinator Jobs
By Carousel Motor Group At Minneapolis, MN, United States
Exceptional benefits offered, including medical, dental, 401k, and more
One year of luxury car experience at a dealership or detail shop
Maintain new and used car inventory appearance, vehicle condition, and show floor layout
Hand wash vehicles before returning to clients
Transport vehicles to various locations
Move, add fuel, clean, change batteries and/or tires, install floor mats, license plates, add fluids
Sr Support Desk Associate
By Lumen At , Remote $43,830 - $97,560 a year
Has accumulated knowledge of sales systems and process.
Has attained Subject Matter SME experience in at least one area.
3-5 years industry experience experience.
Possesses some knowledge of internal company systems, products, processes.
Has accumulated knowledge of sales systems and process
Has attained Subject Matter SME experience in at least one area
Service Desk Intern Jobs
By AlixPartners At , Southfield, Mi
Create documentation to assist in day-to-day Service Desk work (knowledge bases etc.).
Additional duties as identified; this description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities.
Desktop and laptop PC's, printers and networking knowledge; knowledge of iOS.
Good planning and organizational skills with excellent attention to detail.
Excellent written and verbal communication skills in English.
Answer and respond to phone calls directed to the Service Desk.
Service Desk Coordinator Jobs
By Paul Mitchell Schools At Richland, WA, United States
Previous cash management and balancing cash drawers
Excellent organization, coaching, and communication skills
Skills in supervision, teamwork, documentation, and return on investment
Experience in handling high volume phone calls preferred
Solid work history with verifiable references
Passion for the beauty industry
100% Remote - Support Desk Lead
By CyberCoders At Conway, AR, United States
Support and Manage IT Help Desk Team
Solve issues directly with customers utilizing your knowledge about systems, IT, our applications, etc
History of communication defects or requirements to developers
Jira, Azure DevOps or other similar tools
History of deploying fixes or applications to customer environments

Are you looking for an exciting and rewarding opportunity to provide outstanding customer service? We are looking for a Service Desk Support professional to join our team and provide exceptional technical support to our customers. You will be responsible for troubleshooting customer issues, resolving technical problems, and providing helpful advice and guidance. If you have excellent communication and problem-solving skills, then this could be the perfect job for you!

Overview of Service Desk Support:

Service Desk Support is a customer service role that provides technical assistance to customers and employees. This role is responsible for responding to customer inquiries, troubleshooting technical issues, and providing technical support to customers and employees.

Detailed Job Description of Service Desk Support:

The Service Desk Support role is responsible for providing technical assistance to customers and employees. This includes responding to customer inquiries, troubleshooting technical issues, and providing technical support. The Service Desk Support role is also responsible for maintaining customer service standards, resolving customer complaints, and providing customer feedback to management.

What is Service Desk Support Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Ability to troubleshoot technical issues
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines

What is Service Desk Support Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in customer service or technical support
• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot technical issues

What is Service Desk Support Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service software and tools
• Knowledge of customer service processes and procedures

What is Service Desk Support Job Experience?

• Previous experience in customer service or technical support
• Experience troubleshooting technical issues
• Experience providing customer service
• Experience working with customer service software and tools

What is Service Desk Support Job Responsibilities?

• Respond to customer inquiries and provide technical support
• Troubleshoot technical issues and provide solutions
• Maintain customer service standards and resolve customer complaints
• Provide customer feedback to management
• Monitor customer service software and tools
• Follow customer service processes and procedures