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Senior It Support Manager Jobs

It Support Manager Jobs
By MOSAIC DENTAL COLLECTIVE LLC At , Remote $85,000 - $120,000 a year
8+ years’ experience administering Microsoft business products such as Active Directory, Microsoft Office 365 and Windows
8+ years’ experience in a technical end user support role
Advanced experience with Microsoft Active Directory and Azure Active Directory
Advanced experience with Microsoft Exchange Online
Advanced knowledge of Windows operating systems
Advanced knowledge of networking protocols and various vendor platforms
It Delivery Manager – Support Manager
By Publix At , Lakeland, 33801, Fl $147,810 - $223,015 a year
Experience and knowledge of problem management, change management, and other I/S processes
Experience with human resource management, including knowledge of team dynamics, team building concepts, and human resource policies
Bachelor’s degree in Computer Science, Business Management, Engineering, or other analytical disciplines or equivalent work experience
Basic knowledge of financial management and budgeting
Provide communications and escalations to IT and business area management for critical incidents and problems
Ability to communicate verbally and in writing with all levels of management and thrive in a cross-functional environment

Are you an experienced IT professional looking for an opportunity to lead a team and make a difference? We are looking for a Senior IT Support Manager to join our team and provide technical support and guidance to our customers. As the Senior IT Support Manager, you will be responsible for managing the day-to-day operations of the IT support team, developing and implementing IT policies and procedures, and ensuring that all customer inquiries are addressed in a timely and professional manner. If you are an experienced IT professional with a passion for customer service, then this could be the perfect role for you!

Overview:

A Senior IT Support Manager is responsible for providing technical support and guidance to IT staff and end users. They are responsible for managing the IT support team, ensuring that all IT systems are running smoothly, and providing technical assistance to end users.

Detailed Job Description:

The Senior IT Support Manager is responsible for managing the IT support team, ensuring that all IT systems are running smoothly, and providing technical assistance to end users. They will be responsible for developing and implementing IT policies and procedures, troubleshooting hardware and software issues, and providing training and support to end users. They will also be responsible for managing the IT budget and ensuring that all IT projects are completed on time and within budget.

What is Senior It Support Manager Job Skills Required?

• Excellent problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects simultaneously
• Ability to work under pressure

What is Senior It Support Manager Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in IT support
• Experience managing IT support teams
• Knowledge of IT best practices and industry standards
• Certification in IT support or related field (e.g. Microsoft Certified Systems Engineer)

What is Senior It Support Manager Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of IT best practices and industry standards
• Knowledge of IT security principles

What is Senior It Support Manager Job Experience?

• 5+ years of experience in IT support
• Experience managing IT support teams
• Experience with troubleshooting hardware and software issues
• Experience with developing and implementing IT policies and procedures

What is Senior It Support Manager Job Responsibilities?

• Manage the IT support team
• Ensure that all IT systems are running smoothly
• Provide technical assistance to end users
• Develop and implement IT policies and procedures
• Troubleshoot hardware and software issues
• Provide training and support to end users
• Manage the IT budget
• Ensure that all IT projects are completed on time and within budget