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Member Services Rep Jobs

Part Time Overnight Member Services Rep + Custodian
By Planet Fitness At Peoria, IL, United States
United PF offers competitive salaries, PF Black Card membership and opportunities for growth.
Custodial experience would be helpful.
Some Of Your Primary Responsibilities
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Your schedule could vary although hours worked will be overnight, including weekends and holidays.
Birthdate that confirms you are a minimum of 18 years of age.
Part Time Overnight Member Services Rep + Custodian
By Planet Fitness At Phoenix, ND, United States
United PF offers competitive salaries, PF Black Card membership and opportunities for growth.
Custodial experience would be helpful.
Some Of Your Primary Responsibilities
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Your schedule could vary although hours worked will be overnight, including weekends and holidays.
Birthdate that confirms you are a minimum of 18 years of age.
Coordinator Of Member Services
By HealthFitness At Cambridge, MA, United States
Create and send out a bi-weekly staff newsletter and communicate content to all members of the Recreational Sports Management Team (RSMT).
Manage towel service operations including inventory, purchasing, cancellations, collection of past dues, and monthly reporting.
Perform Member Services and POC staff frontline responsibilities as appropriate.
High school diploma or GED along with 2+ years related industry experience required.
Strong interpersonal communication and customer service skills with the ability to motivate others.
Collect staff availability and assist with the monthly frontline Member Services schedule.
Vp Member Operations, Member Services
By Teladoc Health At United States
Applied skills in process management and improvement and proven abilities to implement ideas to improve member experience.
10+ years Large Contact Center Management experience
Inspiring leader, extensive large scale operations management experience
Minimum of ten years of senior management experience in Healthcare and Call Center operations.
Manages outsourcing vendors (contract creation and management, performance management, audit management, etc.) that provide services to Contact Centers.
Experience and ability to manage vendor relationships.
Member Services Director Jobs
By American College of Cardiology (ACC) At , Remote
Excellent organizational skills including time management, attention to detail, and multi-tasking.
Bachelor’s Degree in business, management, communications or healthcare field.
Assist Finance in helping to work any overdue account receivables for membership.
Exceptional customer service skills in working with clients/members and internal stakeholders.
Superior interpersonal and communication skills (written and verbal).
. Please note that these offerings may change at any time.
Member & Recipient Services Clinician (Mon-Fri, 11A-8P)
By Vaya Health At , , Nc
Knowledge of the laws, regulations, and policies which govern human services and utilization management.
Clinical knowledge of managed systems of mental health and substance abuse. Knowledge of managed behavioral care practices.
Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
Knowledge of documentation and clinical protocols for utilization purposes.
Knowledge of linage, authorization and level of care determinations, assisting providers with creative problem solving to suggest alternative approaches to care.
Clinical knowledge of mental health and substance abuse treatment as a basis for clinical triage and referral decisions
Financial Services Rep Jobs
By Loma Linda University Health At , San Bernardino, 92408, Ca

Shared Services: AC Financial Services - (Full-time, Day Shift) -

Customer Financial Services Rep (Rep - Sr Rep)
By Halliburton At , Houston, 77032, Tx
Typically requires an undergraduate degree in Business Administration and 1-2 years of experience in commercial collections.
Under direct supervision, generate cash from customer account receivables (A/R) in an effective and timely manner.
Develop and maintain internal and external customer relationships to effectively facilitate the collection process.
Identify and address early and late stage challenges/collection issues. Escalate to appropriate parties as needed.
Monitor aging AR on accounts and provide write off recommendations after due diligence and proven uncollectable debts
Provide routine level support to assigned accounts including organizing and maintaining data files related to customer A/R.
Member Services Associate- Cooper Y
By Arlington-Mansfield Area YMCA At Arlington, TX, United States

ARLINGTON-MANSFIELD AREA YMCA JOB DESCRIPTION Member Services Associate Morning Shift POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit, charitable organization committed ...

Member Services Specialist Jobs
By Transcarent At , Remote
Partner with management on support improvements, including process, training and workflow gaps
Efficiently review customer contacts and provide actionable insights that drive process improvements to enhance customer experience and eliminate friction-causing roadblocks
Create phenomenal member experiences to ensure retention by quickly and clearly addressing questions via chat, phone and email
2+ years experience in customer support, customer operations and/or contact center operations
Impeccable customer service skills with a relentless desire to exceed expectations
Basic computer skills necessary, Mac/iOS preferred
Member Services Associate Jobs
By POWERHOUSE GYM WATSONVILLE At , Watsonville, 95076, Ca
Report any incident or accident to management
Personalize members experience during check-in and departure by identifying member on a First Name basis
Knowledgeable about facility and its amenities in order to effectively communicate and conduct facility tour
Strong interpersonal communication and customer service skills with ability to motivate others
Experience in Sales, Customer Service, Front Desk or Fitness Industry preferred
Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification preferred
Member Services Supervisor Jobs
By Maxor National Pharmacy Services, LLC At United States
Perform day-to-day coaching, engagement, and management of the Member Advocates
Strong knowledge of principles and practices of effective
Excellent judgment and leadership background experience.
Demonstrate thought leadership by generating viable ideas that solve problems, improve efficiency, and/or enhance our culture
Monitor key performance indicators and address any issues by coaching, training and disciplinary action if needed
Promptly report any allegations of impropriety to the Compliance Department.
Director, Member Services (Cx)
By Employer Direct Healthcare At Dallas, TX, United States
Five Years of Customer Operations Management experience REQUIRED.
Drive accountability and understanding via metrics management on critical KPIS
Monitor and report project updates to senior management
Partners with other departments to ensure effective roll outs and overall trends in delivery are understood and managed
Proven experience building, inspiring and scaling Customer Service teams
Strong written and verbal communication skills
Customer Services Rep Jobs
By West Tennessee Healthcare At , Jackson, 38301, Tn

Overview: Primary responsibilities consist of customer relation duties, i.e. receiving incoming calls and taking referrals; waiting on walk-in customers and delivery ticket data entry for all new ...

Member Services Jobs
By Planet Fitness At Norcross, GA, United States
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations
Basic computer proficiency with an eye for accuracy
Greet members and guests, always providing exceptional customer service
Answer phones courteously and assist callers with a variety of questions
Check members in or provide a legendary tour to prospective members!
Communicate updates and events to members and guests
Member Services Coordinator Jobs
By Avondale Group At Grapevine, TX, United States
EXCELLENT MEDICAL INSURANCE AND LIFE BENEFITS FOR YOU AND YOUR FAMILY!
FREE Company Paid Life Insurance
FREE Employee Assistance Program Support for all employees
Member Services Assistant Jobs
By Lambda Legal At New York, NY, United States
Assist in the fulfillment of benefits for Lambda Legal's donor programs (ex. Justice Fund and Liberty Circle)
Manage Lambda Legal's 3rd party employee matching gifts platform
Manage select online fundraising events and campaigns through Tiltify and similar platforms
Have a high level of computer skills, including internet research, using Word, Excel, and PowerPoint
Have outstanding written communication and analytical skills
Previous donor and customer service experience
Member Services Coordinator-Remote Jobs
By PREMISE HEALTH At , Remote
Knowledge of a variety of computer software applications along with excellent data entry skills.
Two (2) to four (4) years of customer service experience required.
Must be customer focused and possess excellent customer service and telephonic skills with demonstrated poise, tact, and diplomacy.
High level of interpersonal skills to handle sensitive and confidential situations.
Answers patient inquiries by clarifying desired information; researching, locating, and providing information.
Schedules patient appointments based on client-specific services.
Supervisor Member Services Cc
By HSA Bank At , Remote $55 a day
Demonstrated advanced skills in customer relations, personnel development, process management, problem analysis, verbal/written communication, and organizational skills.
Advise senior management and provide recommendations pertaining to changes, upgrades, and improvements that will improve the Contact Center.
Hands-on positive management style. Leads for results and success, persists despite obstacles and opposition.
Assign additional responsibilities to representatives as needed to ensure department and company goals are being achieved.
Delegate responsibilities to the team leaders pertaining to subject matter expert questions and daily activities
Ability to demonstrate knowledge of all areas of business operations.
Account Rep - Member Services Rep - Customer Support Rep
By UnifyWork At , Cleveland, Oh $30,140 - $48,940 a year
Reserve your spot by clicking “Apply on Company Site” and follow the steps outlined.
Our employer partners are equal opportunity employers.
Pay: $30,140.00 - $48,940.00 per year

Do you have a passion for helping people? We are looking for a Member Services Rep to join our team and provide exceptional customer service to our members. If you have excellent communication skills and a commitment to providing the best possible experience, we want to hear from you!

Overview Member Services Representative is a customer service role responsible for providing assistance to members of an organization. They are responsible for providing information, answering questions, resolving issues, and helping members with their needs. Detailed Job Description Member Services Representatives are responsible for providing excellent customer service to members of an organization. They must be knowledgeable about the organization’s products and services and be able to answer questions and provide information. They must be able to resolve issues and help members with their needs. They must be able to handle customer complaints and provide solutions. They must be able to maintain a professional attitude and be able to work in a fast-paced environment. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Knowledge of the organization’s products and services
• Ability to resolve customer complaints
• Ability to maintain a professional attitude
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the organization’s products and services
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to resolve customer complaints
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of the organization’s products and services
• Knowledge of customer service software
• Knowledge of customer service techniques
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a call center
Job Responsibilities
• Provide excellent customer service to members
• Answer questions and provide information
• Resolve customer complaints
• Maintain a professional attitude
• Handle customer inquiries and requests
• Maintain customer records
• Follow up with customers to ensure satisfaction