Library Technical Assistant Ii Jobs

Front line customer service at the public desk; assisting patrons with library inquiries concerning library and community services

Provides customer service in building as relates to all customer needs and inquiries, directing patrons to a supervisor when needed.

Understands verbal and written instructions and is able to communicate information and directions to patrons effectively via phone or in person.

Assists patrons with computers, NPL’s catalog, NPL webpage resources, copy machines, fax and scanning devices.

Provides resource retrieval and assistance for patrons as well as recommending materials based on patron needs

Assists with programs and events in the library and may be called upon for outreach efforts.

Working Title of Vacant Position

Library Assistant II Part-time- Greenbrier Library Youth & Family Services (YFS)

Number of hours worked per week

The Chesapeake Public Library (

in a busy area library.

H=Heavy - Exerting 50-100 lbs. occasionally, 25-50 lbs. frequently, or up to 10-20 lbs constantly.

Work with TSAs and product management to identify acceptance criteria for functional application features and behavior

Work with Quality Engineers to identify areas within the application set that would benefit from QA automation

Experience testing highly complex, technical applications and services

Experience with writing and executing technical test cases

Perform manual testing of existing and in-development components of the 3PT program

Write test cases relevant to pre- and post-production features

Work with TSAs and product management to identify acceptance criteria for functional application features and behavior

Work with Quality Engineers to identify areas within the application set that would benefit from QA automation

Experience testing highly complex, technical applications and services

Experience with writing and executing technical test cases

Perform manual testing of existing and in-development components of the 3PT program

Write test cases relevant to pre- and post-production features

General knowledge of basic computer operation and accurate keyboarding skills

Experience should demonstrate good communication, organization, and excellent interpersonal skills

High school diploma with 1-3 years of related work experience

Documented warehouse environment or library experience preferred

Previous automated lift experience preferred

Barcode and/or document scanner experience preferred

Assists in preparing law library displays.

Works regularly scheduled hours at the circulation desk.

Participates, as needed, in the following:

Maintenance of course reserves materials

Maintenance of library office equipment including printers, copiers and microform reader/printers

Assist in receiving, sorting and processing incoming and outgoing campus mail

Education and Experience Guidelines -

Any combination of education and experience that would likely

provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities

Services contributes to this mission by assisting patrons in locating educational, professional and

knowledge required, and degree of lead/supervisory responsibility.

6. Assumes the duties of the Office Manager in their absence, which includes processing invoices,

· Have experience representing an organization in a community event or project.

· Have exceptional organizational skills.

· Demonstrate strong and effective interpersonal skills with clients, division staff and the general public.

· Have experience assisting others in the use of technology.

For more information on this position, please see the Job Specification at https://www.washoecounty.gov/humanresources/Careers/jobspecs.php

A valid driver’s license may be required at time of appointment.

Mechanical Drafting associates degree or better with 3-5 years of relevant experience.

3+ years of significant mechanical drafting experience

Multi-body part and master model experience

Problem solving skills sufficient to design, with some supervision

Experience designing sheet metal, wood and plastic components

Good technical and non-technical communication skills

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Industry leading health benefits, including medical and dental coverage

Extensive pension plan and supplemental retirement offerings

Library paraprofessional experience in a public or special library.

Experience prioritizing work and time management skills.

Passionate about delivering extraordinary, memorable customer service experiences.

Experience with an Intergraded Library System (ILS) through working in a public library setting.

Experience using technology, office equipment, mobile apps, office software and troubleshooting computer-based hardware.

Experience creating an inspiring team lead environment with an open communication culture, delegating tasks, and motivating individuals.

Experience adapting to changes and completing formal and informal training necessary to support change.