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Inbound Call Center Representative Jobs

Inbound Call Center Representative
By Adorama At Brooklyn, NY, United States
Willing to CREATE THE BEST CUSTOMER SERVICE EXPERIENCE ever!
A minimum of 1+ years customer service experience
Excellent verbal and written communication skills
Photography experience is a plus
Handle inbound and outbound calls, chats, and emails related to client requests and orders
Assist in processing customer orders
Inbound Contacts Representative 2 Jobs
By Humana At , Indianapolis, 46240, In
Knowledge of customer service principles and practices – formal training or experience
Educating members and providing appropriate solutions and alternatives regarding their Part D plan benefit.
2+ years of customer service experience
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Fluency in professional environment with computer navigation, email, chats, typing skills, and toggling across multiple databases while engaging with the caller
Must have excellent interpersonal skills and the ability to organize simultaneous tasks; and meet monthly call and performance metrics
Inbound Contacts Representative Jobs
By Humana At , Chicago, 60661, Il
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
This is a remote position
Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance with it.
Escalates unresolved and pending customer grievances.
Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance too it.
Training: Starts on day one and runs for 6 - 8 weeks, from 8:30 AM to 5:00 PM EST, Monday –Friday
Inbound Contacts Representative Jobs
By Humana At , Anchorage, 99501, Ak
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
This is a remote position
Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance with it.
Escalates unresolved and pending customer grievances.
Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance too it.
Training: Starts on day one and runs for 6 - 8 weeks, from 8:30 AM to 5:00 PM EST, Monday –Friday
Call Center Vendor Performance Manager, Inbound Sales And Customer Service
By Google Fiber At United States
5 years of experience in call center vendor management roles within Sales and Customer Service contact centers
Experience manipulating and analyzing large data sets in spreadsheets (Google Sheets or Dashboard Software) to performance manage results
Experience in B2C sales; experience building strategic analytical plans
Excellent verbal and written communication skills
BA/BS degree, MBA considered an asset
Ability to travel internationally up to 25% of the time.
Remote Call Center Customer Service Representative (Managed Care Provider, Claims, Inbound And Outbound)
By TriWest Healthcare Alliance At , El Paso, Tx
**PREFER VETERANS AND MILITARY FAMILIES** **MUST HAVE CALL CENTER EXPERIENCE**
o One year experience in a customer service role with performance metrics
o Experience using Microsoft Office products and the Internet
o Contact center experience to include call center chat messaging
o Military experience focusing on service delivery
o Consistently displays professional and courteous service skills to internal and external customers.
Inbound Call Center Representative
By SmithRx At , Lehi, 84043, Ut
Deliver a one call resolution to our members by becoming an expert in the Pharmacy Benefits Management industry.
Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred
Educate members about their pharmacy benefits.
1+ years experience working within call center
Active listening, conversational speaking skills, with a high degree of empathy
Excellent verbal and written communication skills
Call Center Rep - Inbound
By LeafHome At , Hudson, 44236, Oh Up to $30 an hour
Document and update customer interaction within customer relationship management (CRM) system
No Experience Necessary – desire to win every day is required!
Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
Excellent verbal and written communication skills are required for communicating with internal and external parties
No Cold Calling –All leads the customer has asked US to contact THEM!
Meals – No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal
Virtual Call Center Representative Inbound Sales
By Comcast At , Orlando, Fl $14.50 an hour
Offers assistance to customers for non-sales-related calls to the best of ability and seeks to transition it to a sale.
Educates customers on the Company products, services and experience leveraging job aids and support materials as needed.
Establishes rapport and promotes relationships by providing a unique positive experience for each customer through personalizing sales interaction.
Demonstrates proficient use of soft skills, including active listening, problem solving and responding appropriately.
Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a great customer experience.
Navigates between multiple screens, databases and complex data entry applications to accurately and quickly capture required information to complete a sale.

Are you looking for a job that offers great pay, flexible hours, and the opportunity to help people? Look no further! We are looking for an Inbound Call Center Representative to join our team. You will be responsible for providing excellent customer service to our customers and helping them with their inquiries. If you have excellent communication skills and a passion for helping others, this is the job for you!

Overview An Inbound Call Center Representative is responsible for answering incoming customer calls and providing assistance to customers in a professional and courteous manner. They are also responsible for providing customer service, troubleshooting customer issues, and providing product information. Detailed Job Description Inbound Call Center Representatives are responsible for answering incoming customer calls and providing assistance to customers in a professional and courteous manner. They are also responsible for providing customer service, troubleshooting customer issues, and providing product information. They must be able to handle customer inquiries in a timely and efficient manner and must be able to provide accurate information to customers. Inbound Call Center Representatives must also be able to handle customer complaints and provide solutions to customer issues. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of call center technology
• Ability to remain calm and professional in stressful situations
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of call center technology
• Ability to type a minimum of 30 words per minute
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of call center technology
• Knowledge of computer systems and software
• Knowledge of company products and services
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Answer incoming customer calls in a professional and courteous manner
• Provide customer service and troubleshoot customer issues
• Provide product information to customers
• Handle customer complaints and provide solutions
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Monitor customer calls to ensure quality service