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Call Center Member Service Representative Jobs

Member Service Representative Jobs
By Conway County Farm Bureau At Morrilton, AR, United States
Assisting callers by taking claims, providing general information, and offering excellent customer service to policyholders and agents along with other callers.
Other duties and responsibilities as assigned.
Working knowledge of Microsoft Office programs (Outlook, Teams, Word) preferred.
Prior experience in a customer-facing role preferred.
Starting salary $24,000, commensurate with experience
Interacting professionally and courteously with customers in phone and face-to-face situations.
Manager, Member Service Center
By Global Credit Union At , Anchorage, 99508, Ak $90,000 - $155,000 a year
Maintain current knowledge of credit union services, pricing, related policies and procedures, general call center practices, and member service functions.
Manage cost effectiveness of Member Service Center to include personnel related factors such as overtime and turnover.
Voluntary cash benefits for accident, hospitalization and critical illness
Click here to view Global’s comprehensive Benefits Programs.
Manager, Member Service Center (Category 06)
Responsible for the quality and performance of the Member Service Center, including the quality and accuracy of telephonic services.
Call Center Member Service Associate
By NASA Federal Credit Union At , Upper Marlboro, 20774, Md
We offer a generous benefit package:
Skilled at handling 50-70 customer service-related support questions per day in financial, retail banking, utility, or telecommunication environments.
Education: High school diploma or General Education Diploma (GED).
Reception or operator/switchboard-based experience is not considered call center related experience for this position.
If you possess the following qualifications, we encourage you to apply:
Assists members with multifaceted online financial services (in-depth understanding of online products and services).
Call Center Assistant Manager (Member Care Center)
By Credit Union of Southern California At , Anaheim, 92808, Ca $64,001 - $89,003 a year
Working knowledge of management processes.
Actual compensation will be based on geographical location, work experience, education and/or skill level.
Maintain a positive and professional behavior and image with credit union Members, staff, management, and board.
Maintain a working knowledge of policies and procedures necessary to effectively perform job duties.
Accurate typing, 10-key, and data entry skills.
Previous Financial and Member Service experience.
Member Service Representative Jobs
By Greater Nevada Credit Union At , Ely, 89301, Nv $35,500 - $49,000 a year
Apply appropriate procedures and reporting requirements of the Bank Secrecy Act
Compensation is dependent on experience
Competitive compensation and Greater Benefits are part of our deal
Previous experience selling or referring products or services
Active listening and problem-solving skills
Possess effective written and verbal communication skills
Member Support Center Representative
By HRCU - Holy Rosary Credit Union At Rochester, NH, United States

HRCU is a community credit union providing top notch service to our members and making a difference to our communities. We are Better, Not Bigger Banking. We believe in empowering our associates, ...

Call Center Representative - Member Center
By UFirst Credit Union At Salt Lake City, UT, United States
One month to one similar or related experience.
Excellent communication and organizational skills.
Be proficient with business machinery and have a working knowledge of Microsoft Office.
Offers solutions and assist with members’ financial needs.
Credit Union benefits including discounts on credit card interest rates and discounts on mortgage loan fees.
A High School diploma or equivalent G.E.D.
Call Center Representative - Member Center
By UFirst Credit Union At , Salt Lake City, 84106, Ut
One month to one similar or related experience.
Excellent communication and organizational skills.
Be proficient with business machinery and have a working knowledge of Microsoft Office.
Offers solutions and assist with members’ financial needs.
Credit Union benefits including discounts on credit card interest rates and discounts on mortgage loan fees.
The experience you need to succeed:
Member Service Representative I/Ii, Contact Center Operations
By Navy Federal Credit Union At , Winchester, 22602, Va $19.50 - $23.00 an hour
Possess organizational, planning and time management skills
Exercise active listening skills to respond to inquiries and account requests
Possess research, analytical, and problem-solving skills
Effective skill exercising initiative and using good judgment to make sound decisions
Basic skills navigating multiple screens and PC applications and adapting to new technologies
Basic skills maintaining composure in a high production and changing environment
Member Service Representative Jobs
By DORT FINANCIAL CU At , Flint, 48504, Mi $22 - $26 an hour
Educating members on how to better manage their money
At least one year or more of credit union or financial experience
Pointing out to members what they are currently paying on loans
Effectively use tools such as members’ loan applications and credit reports
Come join our team. Apply today!
Member Service Representative Jobs
By All In Credit Union At , Evergreen, 36401, Al $16.11 - $24.13 an hour
Prepares applications for credit to be reviewed by the Loan Officer and follows up with Loan Officer to determine status.
Ensure that all month end reporting has been completed.
Assists members and potential members with opening and closing Credit Union accounts, products and services.
Assures that appropriate records are maintained and required reports are prepared.
Acts as liaison between members and various organizations and departments.
Accurately posts, images, and records listed transactions while properly routing, and maintaining required member records.
Member Service Representative Jobs
By Tential At , Pensacola, Fl From $17 an hour
Hybrid Work At Home Option Post Training
*You have great listening & communication skills through both phone and email
Pensacola, FL: Reliably commute or planning to relocate before starting work (Required)
Customer Service Rep $17 per hour! OT Available
*Connect members with applications and products to meet their financial needs.
*Educate current and prospective members about our clients’ products and

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Call Center Member Service Representative to join our team! As a Member Service Representative, you will be responsible for providing exceptional customer service to our members. You will be the first point of contact for our members, so you must be able to provide accurate information and solutions to their inquiries. If you are a customer service professional with a passion for helping others, this is the job for you!

Overview:

A Call Center Member Service Representative is responsible for providing customer service and support to customers over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing information about products and services.

Detailed Job Description:

Call Center Member Service Representatives are responsible for providing customer service and support to customers over the phone. They must be able to answer customer inquiries, resolve customer complaints, and provide information about products and services. They must also be able to handle customer inquiries in a professional and courteous manner. Additionally, they must be able to provide accurate and timely information to customers.

What is Call Center Member Service Representative Job Skills Required?

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
• Ability to remain calm and professional in stressful situations
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Call Center Member Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Call Center Member Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Call Center Member Service Representative Job Experience?

• Previous customer service experience
• Experience in a call center environment

What is Call Center Member Service Representative Job Responsibilities?

• Answer customer inquiries and provide information about products and services
• Resolve customer complaints in a professional and courteous manner
• Provide accurate and timely information to customers
• Handle customer inquiries in a professional and courteous manner
• Maintain customer records and update customer information as needed
• Follow up with customers to ensure satisfaction