Service Bdc Lead, Experienced
By Toyota of El Cajon At El Cajon, CA, United States
Prior experience in a Service BDC preferred
Outstanding communication skills both verbal and written.
Setting Appointments using Xtime Software
Greet guest and assist with any questions they may have
Training for additional duties that will be assigned
Ability to train others on phone etiquette and professionalism
Automotive Bdc Sales Representative - 1418
By BRAM Auto Group At , Hillside, 07205, Nj $33,016 - $74,907 a year
Previous Call Center experience preferred
Out-going personality with excellent communication skills
Strong computer and phone skills
Responsible for managing all incoming/outgoing phone and internet sales leads.
Setting, confirming, and following up with customer appointments.
Responding to inquiries in a professional, and well-spoken manner
Customer Care Representative (Bdc)
By Pete's RV Center At Florence, KY, United States
Have an average working knowledge of EXCEL and Data entry programs and reports
Mature, dependable, and capable of being on time
Energetic with a desire to learn and succeed
Five day work week with full-time hours
Automotive Call Center/Bdc Representative
By Mercedes Benz of Little Rock At , Little Rock, 72210, Ar $15 an hour
Log all customer comments into Dealership Management System
Forward any customer concerns to the correct department Manager and follow-up.
Answer all incoming phone calls according to a proven, pre-set script, and schedule a service appointment.
Confirm scheduled appointments with future customers.
Post scheduled appointments in tracking software.
Follow-up with service department to determine if the appointment was kept and what the outcome was. Schedule future contact as needed.
Mcdonald Automotive Bdc Representative
By Mcdonald Automotive At , Littleton, 80121, Co $18 - $20 an hour
Pay range determined on experience and qualifications: $18.00 - $20.00 per hour
Maintaining thorough, up-to-date knowledge of our products.
Good written and verbal communication skills.
Medical, Dental, and Vision Insurance
Company Paid Basic Life Insurance
Company Paid Accidental D&D Insurance
Automotive Customer Service Representative
By Gary Crossley Ford At Kansas City, MO, United States
Other duties as assigned by management
Manage recall/ Service Department leads and respond to inquiries in a timely fashion.
Must be internet savvy, have good computer skills and excellent organizational skills
Excellent follow through and follow up skills
Have a vehicle that has been issued a recall by Ford Motor Company
Purchased a Service Maintenance Plan with us but have not used it
Bdc Sales Representative Jobs
By Honda City At , Chicago, 60632, Il
Effectively utilizing lead management tools
Ability to gain overall knowledge of automotive sales and service department operations
Strong organizational and leadership skills
Knowledge of social media, social media channel marketing and social media blogging
Accident & Critical Illness Insurance
Discounts on Products and Services
Bdc Representative Jobs
By BAG Macon Chev LLC At , Macon, 31204, Ga
Full training by established, successful managers with proven results
Excellent benefits, including health, life, vision, dental insurance, 401(k) paid vacation
Positive working environment, with a comfortable 5-day work week, closed on Sundays
Generous compensation plan, with monthly bonuses
Opportunity to advance in a growing organization
Must have a high level of professionalism and great phone manners.
Bdc Sales Representative Jobs
By Chicago Northside Toyota At , Chicago, 60659, Il
Effectively utilizing lead management tools
Ability to gain overall knowledge of automotive sales and service department operations
Strong organizational and leadership skills
Knowledge of social media, social media channel marketing and social media blogging
Accident & Critical Illness Insurance
Discounts on Products and Services
Bdc Service Representative Jobs
By Lexus of Peoria At , Peoria, 61614, Il
Effectively utilizing lead management tools
Ability to gain overall knowledge of automotive sales and service department operations
Strong organizational and leadership skills
Knowledge of social media, social media channel marketing and social media blogging
Accident & Critical Illness Insurance
Discounts on Products and Services
Sales Bdc Representative Jobs
By Newburgh Toyot At , Newburgh, 12550, Ny
Communicate information abut calls accurately and effectively to the management and clients
Daily time management and the ability to work independently or under supervision
Communicate with customers via the phone, text and email daily
Make follow up calls daily
Work directly with the Sales Department
Please call Kristin Galik 845-561-0340 ext 339 or email your resume to [email protected].
Bdc Representative Jobs
By Sames Laredo Nissan At , Laredo, 78041, Tx
Facilitate timely follow up on all internet leads as directed by management and/or procedures.
Communicate with the dealership management or front-line employees on behalf of our guests.
Participate in departmental and dealership meetings; other duties as assigned by management.
Maintain and communicate exceptional product and inventory knowledge to our guests.
Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
Proficient in basic math and writing skills.
Customer Service Representative - Automotive Enthusiast - Remote Usa
By TTEC At Englewood, CO, United States
6 months or more of customer services experience 
Recognize, apply and explain your product or service knowledge  
Answer incoming communications from customers  
Conduct research to provide answers for customers to resolve their issues 
High school diploma or equivalent 
High speed internet (> 15 mbps)
Bdc Representative Jobs
By Napleton Automotive Group At Oak Brook, IL, United States
Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
Knowledgeable to call center environment.
Automotive experience helpful but not required.
, the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments.
Family Owned and Operated – 90+ years in business!
Medical, Dental, and Vision Insurance
Automotive Sales Bdc Representative - 1370
By BRAM Auto Group At , New York, Ny $33,000 - $90,000 a year
Previous Call Center experience preferred
Out-going personality with excellent communication skills
Strong computer and phone skills
Responsible for managing all incoming/outgoing phone and internet sales leads.
Setting, confirming, and following up with customer appointments.
Responding to inquiries in a professional, and well-spoken manner
Bdc Representative Jobs
By Jaguar Land Rover Englewood At , Englewood, 07631, Nj $40,000 - $48,000 a year
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Genuine interest in providing an exceptional customer experience.
Excellent communication, interpersonal and organizational skills.
Excellent communication skills both oral and written with the ability to effectively communicate with customers via phone/ email/ text.
WHAT WE HAVE TO OFFER

Are you looking for a challenging and rewarding career in the automotive industry? We are looking for an Automotive Customer Service Representative to join our team! As a BDC Representative, you will be responsible for providing exceptional customer service to our clients, as well as providing support to our sales team. If you have a passion for customer service and a desire to help our customers find the perfect vehicle, then this is the job for you!

Overview Automotive Customer Service Representative BDC is responsible for providing excellent customer service to customers in an automotive dealership. They are responsible for handling customer inquiries, scheduling appointments, and providing information about the dealership's products and services. Detailed Job Description Automotive Customer Service Representative BDC is responsible for providing excellent customer service to customers in an automotive dealership. They are responsible for handling customer inquiries, scheduling appointments, and providing information about the dealership's products and services. They must be knowledgeable about the dealership's products and services, and be able to answer customer questions. They must also be able to handle customer complaints in a professional manner. Job Skills Required
• Excellent customer service skills
• Knowledge of automotive products and services
• Ability to handle customer complaints
• Good communication skills
• Ability to multitask
• Computer proficiency
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of automotive products and services
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of automotive products and services
• Knowledge of customer service principles and practices
• Knowledge of automotive dealership operations
Job Experience
• Previous customer service experience
• Previous automotive dealership experience
Job Responsibilities
• Handle customer inquiries and provide information about the dealership's products and services
• Schedule appointments for customers
• Handle customer complaints in a professional manner
• Follow up with customers to ensure satisfaction
• Maintain accurate records of customer interactions
• Assist with other customer service tasks as needed