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Associate Service Desk Technician Jobs

Service Desk Technician Jobs
By MetroStar At Washington, DC, United States
Experience with a Mobile Device Management (MDM) software for provisioning and managing mobile devices
A passion for working with PC hardware and connectivity components, a strong knowledge of Windows 10, and experience supporting monitoring tools
Monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill set
Experience with ServiceNow and/or Remedy
Experience serving as a user liaison for basic computer system end-user operations
Experience with one or more of the following: SCCM, VDI and VMWare, Command Line/PowerShell commands
Student Service Desk Technician
By University of Maryland At , College Park, 20742, Md
Excellent communication and customer service skills
Knowledge of computer hardware and software applications
Women, minorities, LGBTQ+, veterans, and people with disabilities are encouraged to apply.
Respond to inquiries from faculty, staff, and students regarding computer hardware, software, printer, and network-related issues.
Diagnose and resolve technical problems related to computer systems, software applications, printers, and network connectivity.
Install, configure, and maintain computer hardware and software applications.
26Nos - Ops - Service Desk Technician - Mid - (#116A)
By SMS Data Products Group, Inc. At , Montgomery, 36113, Al
Position minimum requirements: 1-3 years (Jr) 3-5 years (Mid) (IT environment preferable).
Experience with Remedy Action Request System and Service Now applications.
Applicant must possess refined critical thinking skills, should be a self-starter, adaptive to a dynamic environment, dependable and reliable.
Prior experience in a government consulting services environment is preferred.
CompTIA Security+ certification or higher
Provide Service Desk customer interface support.
Service Technician - Operations Associate
By UnifyWork At Painesville, OH, United States
Create or interpret engineering drawings, schematic diagrams, formulas, or blueprints for management or engineering staff.
1-2 years of Related Experience
Develop manufacturing infrastructure to integrate or deploy new manufacturing processes.
Calibrate or adjust equipment to ensure quality production, using tools such as calipers, micrometers, height gauges, protractors, or ring gauges.
Develop production, inventory, or quality assurance programs.
Analyze, estimate, or report production costs.
Service Desk Technician I
By iT1 At Tempe, AZ, United States
Strong organization, time management, and prioritizing skills
Controls user’s computers utilizing remote access tools.
Troubleshoots remote access connectivity problems.
1-3 years’ experience in call center or service desk environment.
Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7, Windows 10, and Windows 11
Effective troubleshooting and documentation skills
Service Desk Technician Jobs
By LANCE CAMPER At , Lancaster, 93535, Ca
Solid troubleshooting, communication, documentation, and time management skills.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Excellent communication skills, both written and verbal.
Experience as a help desk technician or other customer service role.
Minimum 1-year experience in website application development.
Minimum 2-year experience in Information Technology.
Service Desk Technician Jobs
By Logicalis At , Remote
Controls user’s computers utilizing remote access tools.
Troubleshoots remote access connectivity problems.
1 year experience in call center or service desk environment.
Knowledge of various PC hardware and software applications including:
Effective troubleshooting and documentation skills
Strong technical and client interaction skills.
Associate Service Desk Technician
By NTT Ltd. At , Sacramento, 95834, Ca $27.30 - $35.00 an hour
Knowledge of information systems service management / service control processes and methodologies
Knowledge and understanding of information systems technology areas
Knowledge of Windows Operating Systems and iOS
Knowledge of the Microsoft Office suite of applications
Good verbal and written communication skills coupled with solid interpersonal skills
Experience in a support desk role within an ICT service provider or contact centre environment.
Service Desk Gxp Technician Ii
By SAGE Therapeutics At , Remote $60,486 - $83,169 a year
Experience, Education and Specialized Knowledge and Skills
Evaluate documented resolutions, analyze trends, and escalate appropriately to management to prevent recurring issues.
Assist in application rollouts according to change management best practices.
Manage site content, ensuring pages are organized, current, appear professional and provide workflow capabilities that support the organizational mission and goals.
Assist with training DEC Teams on how to create knowledge base articles.
Review, improve, and design knowledge content from our Service Desk support teams.
Associate Service Desk Technician
By NTT Ltd. At , Ashburn, 20147, Va $27.30 - $34.10 an hour
Assists in the management of asset Lifecyle activities.
Performs desktop software license management and inventory control.
Takes initial telephone or email inquiries and troubleshoot and manage hardware, software or network problems with users.
Acts as communication coordinator and situation manager during any critical incidents call bridge events.
Strong customer service and interpersonal communication skills with a dedication to customer satisfaction.
Technical knowledge of PC hardware, operating systems, and networking.