Work At Home Louisiana Customer Service Or Sales Or Technical Support Advisor
By Concentrix At , Baton Rouge, 70801, La $15 an hour
Job Title: Work at Home Customer Service or Sales or Technical Support Advisor
Strong computer navigation skills and PC knowledge
Invest in our customers’ success by offering additional products and/or services
Close sales, work on prospecting, negotiation, presentation, and use B2B or B2C skills
Use product knowledge, build client relationships, and find new ways to retain customers
Upsell and spontaneously offer additional products and services

Are you looking for a flexible work-at-home job with great pay and excellent customer service? Look no further! We are looking for motivated individuals to join our team as Customer Service Representatives. You will have the opportunity to work from the comfort of your own home while providing exceptional customer service to our customers. If you are a people person with excellent communication skills, this is the perfect job for you!

Overview Work At Home Customer Service is a remote customer service role that involves providing customer service and support to customers over the phone, email, or chat. This role requires excellent communication and problem-solving skills, as well as the ability to work independently and manage multiple tasks. Detailed Job Description Work At Home Customer Service Representatives are responsible for providing customer service and support to customers over the phone, email, or chat. This includes responding to customer inquiries, resolving customer complaints, and providing product information. Representatives must be able to multitask and manage multiple customer interactions at once. They must also be able to troubleshoot technical issues and provide solutions to customers. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to multitask and manage multiple customer interactions
• Problem-solving and troubleshooting skills
• Knowledge of customer service principles and practices
• Proficiency in computer applications
• Ability to work independently
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Proficiency in computer applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Experience in a remote customer service role
• Experience with customer service software
Job Responsibilities
• Respond to customer inquiries and complaints
• Provide product information and troubleshoot technical issues
• Resolve customer complaints and provide solutions
• Manage multiple customer interactions at once
• Follow customer service policies and procedures
• Maintain customer service records and reports