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Work at Home Call Center Agent Jobs in Minnesota

(100% Remote) Work At Home Focus Group Panelist
By Focus Group Panel At Crystal, MN, United States
This is a remote work from home part time gig, you'll need a computer, laptop or mobile device.
Education varies by study - all education levels accepted
Speak, read and understand English / Spanish a plus as more opportunity is available to you
Able to focus and follow through
Microsoft Word or Excel helpful as a tool to keep yourself organized, but not mandatory
Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory

Are you looking for a flexible job that allows you to work from the comfort of your own home? Become a Work at Home Call Center Agent and enjoy the freedom of setting your own hours while providing excellent customer service!

Overview:

Work at Home Call Center Agents are responsible for providing customer service and sales support to customers over the phone. They are expected to handle customer inquiries, provide accurate information, and resolve customer complaints in a timely manner.

Detailed Job Description:

Work at Home Call Center Agents are responsible for providing customer service and sales support to customers over the phone. They must be able to handle customer inquiries, provide accurate information, and resolve customer complaints in a timely manner. They must also be able to upsell products and services, and provide customer service support for technical issues.

What is Work at Home Call Center Agent Job Skills Required?

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work under pressure and meet deadlines
• Ability to handle difficult customer situations

What is Work at Home Call Center Agent Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or call center environment
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software

What is Work at Home Call Center Agent Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of sales techniques
• Knowledge of product and services

What is Work at Home Call Center Agent Job Experience?

• Previous experience in customer service or call center environment
• Experience in upselling products and services

What is Work at Home Call Center Agent Job Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide accurate information to customers
• Upsell products and services
• Provide customer service support for technical issues
• Handle difficult customer situations
• Follow up with customers to ensure satisfaction