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Windchill Support Jobs

Plm Windchill Consultant Jobs
By PDSVision Group At , Remote
Must be able to effectively present information to team members, senior management, and clients.
Collaborate with customers to understand their business needs and requirements.
Write technical specifications based on functional requirements.
Excellent written and verbal communications skills; the ability to read, analyze and interpret technical documentation, wiring diagrams, and specifications.
Ability to interpret an extensive variety of technical requirements in specification or diagram forms.
Ability to manage multiple projects and tasks simultaneously.

Are you looking for a job that will challenge you and help you make a difference? Join our team at Windchill Support and help us provide world-class customer service to our customers! We are looking for motivated individuals who are passionate about helping others and have a knack for problem-solving. With our team, you will have the opportunity to work with cutting-edge technology and learn new skills. If you are ready to take on a new challenge, apply now!

Overview Windchill Support is a technical role that provides technical support and troubleshooting for the Windchill product suite. The Windchill product suite is a set of software applications used to manage product lifecycle information and processes. The Windchill Support role is responsible for providing technical support to customers and internal users, troubleshooting and resolving technical issues, and providing guidance on best practices. Detailed Job Description The Windchill Support role is responsible for providing technical support and troubleshooting for the Windchill product suite. This includes responding to customer inquiries, troubleshooting and resolving technical issues, and providing guidance on best practices. The Windchill Support role will also be responsible for maintaining and updating customer documentation, providing training to customers and internal users, and assisting with product upgrades and installations. Job Skills Required
• Knowledge of Windchill product suite
• Knowledge of Windows and Linux operating systems
• Knowledge of database systems
• Knowledge of web technologies
• Excellent troubleshooting and problem-solving skills
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 3+ years of experience in a technical support role
• Experience with Windchill product suite
• Experience with Windows and Linux operating systems
• Experience with database systems
• Experience with web technologies
Job Knowledge
• Knowledge of Windchill product suite
• Knowledge of Windows and Linux operating systems
• Knowledge of database systems
• Knowledge of web technologies
• Knowledge of customer service and communication
Job Experience
• 3+ years of experience in a technical support role
• Experience with Windchill product suite
• Experience with Windows and Linux operating systems
• Experience with database systems
• Experience with web technologies
Job Responsibilities
• Respond to customer inquiries and troubleshoot technical issues
• Provide guidance on best practices
• Maintain and update customer documentation
• Provide training to customers and internal users
• Assist with product upgrades and installations