Welcome Desk Employee Jobs in Kentucky , Employment

Are you looking for a job that offers a great customer service experience? We are looking for a friendly and outgoing Welcome Desk Employee to join our team! You will be the first point of contact for our customers and will be responsible for providing excellent customer service. If you have a passion for helping people and are looking for a rewarding job, this is the perfect opportunity for you!

Overview:

Welcome Desk Employees are responsible for providing excellent customer service to guests and visitors. They greet guests, answer questions, provide directions, and assist with check-in and check-out procedures. They also provide information about the hotel and its services, and may be responsible for handling payments and other administrative tasks.

Detailed Job Description:

Welcome Desk Employees are responsible for greeting guests and visitors, providing information about the hotel and its services, and assisting with check-in and check-out procedures. They answer questions, provide directions, and handle payments and other administrative tasks. They also ensure that all guests and visitors are comfortable and have a pleasant experience.

What is Welcome Desk Employee Job Skills Required?

• Excellent customer service skills

• Knowledge of hotel services and amenities

• Ability to multitask and prioritize tasks

• Strong communication and interpersonal skills

• Proficiency in computer applications

• Knowledge of local area attractions and services

What is Welcome Desk Employee Job Qualifications?

• High school diploma or equivalent

• Previous customer service experience

• Ability to work flexible hours

• Ability to stand for long periods of time

What is Welcome Desk Employee Job Knowledge?

• Knowledge of hotel services and amenities

• Knowledge of local area attractions and services

• Knowledge of computer applications

What is Welcome Desk Employee Job Experience?

• Previous customer service experience

• Previous experience in a hotel or hospitality setting

What is Welcome Desk Employee Job Responsibilities?

• Greet guests and visitors

• Answer questions and provide information about the hotel and its services

• Assist with check-in and check-out procedures

• Handle payments and other administrative tasks

• Ensure that all guests and visitors are comfortable and have a pleasant experience